"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
Comment by ctf1800, posted on Jan 18, 2008
then you will have to take it apart like this guy did http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related
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