Question about Singer Quantum XL-6000 Computerized Sewing Machine

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New Computer wont talk to machine

My new laptop will not 'communicate' with my machine. Yes it is running vista. I am using a USB to Serial adapter. Yes the ports match in the program and in device manager. Just wont send the pattern to the machine.

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Re: New Computer wont talk to machine

I had the same problem and it was never addressed by singer we finally figured out that singers software was not up to date with the new computer so i just sold my new computer and went with and older model I had Singer would not take responsibility for not having up to date software so good luck if anyone has a new computer

Posted on Mar 03, 2008

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Re: New Computer wont talk to machine

Hi!  Solution #3 is correct. I had the same problem trying to plug the machine with a new computer,after a while I found out, the machine was built to be use with a computer of about the same year it was made that is year 2000,the machine cables do not fit into the new computer, I had to get an older computer ,Dell,Latitude 600 and everything fit well. but it is tricky installing the program need some one who really knows what he is doing.  gook lack

Posted on Feb 26, 2009

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Re: New Computer wont talk to machine

Make sure you have a null modem serial cable or a null modem adapter for a regular serial cable inbetween your computer and the sewing machine.  Also make sure your usb to serial adapter is set to com 1 or 2 in the device manager.  I had problems with the conversion software using any com port higher than that.

Posted on Dec 20, 2008

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To hook up my laptop computer to my bernina, I need to use a USB to serial 9pin cable but it 'talk' to the sewing machine. I used a 9pin 9pin cable to hook up from my old desk top PC. What am I doing...

You need to get an adapter to convert the 9-pin to a USB port. I have one from Belkin. Once you get that set up, you will need to check the com port for the driver and make sure it is 1, 2, 3, or 4. If you have Vista or Windows 7, your softwware will not work. My dealer wants $400 to upgrade. I kept my old computer just for my sewing machine.

Dec 08, 2009 | Bernina Artista 180

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Connecting scan n sew

adpoter on that aint suitable maby they make a parelle pci card u could use

Jan 27, 2008 | Sewing Machines

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Old software need new for 7570 on my laptop with vista.

try a site called utorrent, they have everything and its free, its really easy it sets itself up automatically than you can download anything. try it out.

Aug 07, 2009 | PfaFF Creative 7570

1 Answer

I have a Husqvarna 1250/Viking 1+ that my aunt recently gave me when she upgraded machines. I have installed the Customizing 95 (version 1.31) software on my laptop and it works fine. However, I can not...

1. Did the software come with a dongle? This is a "key" that looks like a memory stick, that is actually a copyright protection device. You cannot access the program without it. To get the program to recognize it. plug it into a free USB Port, then power up your computer. It will read the dongle as a new device and install it on your computer. Always make sure the dongle is plugged into the same USB port as when its installation.

2. Check the operating system compatibility of your embroidery software and your computer.

What is your computer's OS? If you have Vista, it will not read Win95-XP. In that case, you may need to find a used computer to dedicate to your embroidery and install Win 98. I have XP 2000 and it reads all the Win programs back through 95.

My Husqvarna Rose/3D Embroidery Studio, will not operate with the Vista program. It will run on XP, because XP is backward compatible to previous Windows programs.

If this is the problem, you can still purchase older Windows programs very affordably. Before installing it on your hard drive, I would get expert instructions from a professional, who would back up your hard drive. I've also heard of people partitioning their hard drives, so that they could use more than one operating system.

(This is MUCH CHEAPER than purchasing a new machine and all the software, etc to go with.)

Just a note: The small notebooks they've come out with, do not have the proper drive to run your embroidery program.

3. If you have the reader'writer that came with the machine and no serial port on your computer or printer, you can take the box to your local Radio Shack or computer repair, where you can get an adapter with a serial plug on one end and a USB plug on the other, or get the "Ultimate Box Plus". The adapter is cheaper.

One, or all, of these little tidbits may fit your problem.

Hope this helps.

Aug 01, 2009 | Husqvarna Viking 1

3 Answers

Customiser 2000 will not connect to a laptop as it has a 9 pin serial port (female) and the laptops have a 15 pin (female) I have bought 2 different cables but none work it just says serial port did not...

Are you using a USB-to-serial adapter?

I *think* what the problem might be is that the COM port's not been set in Customizer. Within either of the Easy/Customizer apps, go to ScanCard>Communication Settings ... you'll open up a dialog box within which you can set which COM port your cable's going to use.

If you're compie savvy, you can go to the Windows Start button on Task bar>Control Panel>System>Device Manager>COM ports and SEE which COM port your cable's using.

But until your software knows what COM port your cable's using it will NOT recognize that you have one installed.

Please let me know if this doesn't help! Or if there's anything I can help with!! :)

Aug 01, 2009 | Janome Memory Craft 9000 Computerized...

1 Answer

I have the 7570 model and just recently got windows vista installed on my computer and now my computer states that there is no communication between the sewing machine and the computer I have an adapter...

I went to a computer store (Rabbit Computer) that repairs computers and purchased a new cable. They said that some customers had a problem with Vist and the more expensive brand of cable so I bought the cheap one. I had to install drivers on my compter and everything thing worked on my first attempt to download to the machine. The cable was half the price of the one at Best Buy.

Jul 03, 2009 | PfaFF Creative 7570

1 Answer

Having trouble finding driver for Quantum XL6000.

Your USB to serial port should also come with a driver. Check the packaging. You need to install the driver in order for your computer to pick up the adapter.

Jan 06, 2009 | Singer Quantum XL-6000 Computerized Sewing...

6 Answers

Pfaff 7570 connection to new XP laptop

In this FAQ list (from PFAFF web) you find 100 times the same question and answer:
H402 My new computer does not have any serial COM ports, so how does it communicate with my Pfaff creative 7570?

You will need to obtain a USB Serial Adapter, which adds a serial port to your computer by plugging it into a USB port. Suitable adapters can be obtained from Belkin [] and Keyspan [].
The following USB Serial Adapters are known to work with the Pfaff creative 7570:
• Belkin F5U103
• Keyspan USA-19QW
Please note that the Belkin F5U109 is listed as working with the Pfaff creative 2140/2144 (FAQ #H405), but it does not work the Pfaff creative 7570.

Jan 06, 2009 | PfaFF Creative 7570

3 Answers

Can't connect my Bernina 170 Embroidery unit to my computer

I just bought a new laptop and upgraded to V.6. Since I have always used a magic box I didn't know how to attach my bernina 170 directly to the laptop. My bernina dealer said that I would first need a serial to usb adapter since my machine is old enough that it doesn't have a usb port on it. Make sure it doesn't have the screws on the serial part because they will not allow you to attach it to the machine. He also said that I may have to make a new com port as most pc laptops only show 4. I did a search of the computer and found how to make a new com port. A little more fiddleing around with the laptop and cables and restarting both then it somehow recognized that I had made a new com port. Voila. It now works. (I am a Mac person). Hope this helps. margaret

Jan 04, 2008 | Bernina Artista 170

2 Answers

Kenmore l900l /Janome 9000

call the people who made your computer (hp, dell) and ask for a down grade to XP and that will solve most all your problems that you will have with vista. vista has built in things that you will not be able to run alot of your programs on.

Dec 17, 2007 | Janome Memory Craft 9000 Computerized...

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