Question about Epson Aculaser C1100 Printer

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Epson C1100 paper jam at E problem.

My Epson C1100 had a paper jam at E problem. Looking at advice here, it seemed the solenoid was the likely problem as it was not picking up paper. I bought a new solenoid and replaced it, but still same issue. Any ideas?

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  • Hammo72 Dec 05, 2009

    No paper gets jammed in the printer. The printer does not even pick up paper. It is a more advanced problem than opening or closing covers.

    Is there any way to test if 24v is getting to the solenoid?

  • Hammo72 Apr 14, 2010

    I had the same problem and replaced the solenoid and still it jammed. So I found that It will be most likely because of toner spillage in and on the paper tray mechanism. Remove it and clean all moving parts, then give moving parts a touch of graphite for lubrication.

  • Hammo72 Apr 16, 2010

    I discovered that it was excess toner that spilled into the paper tray mechanism. I removed the paper tray and cleaned it out. After this I used some graphite powder for lubrication and it worked perfectly again!

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  • 54 Answers

Paper Jam at E refers to the back cover I recommend opening and closing the cover. If you have an auto duplex I recommend reseating the duplex unit and checking for and jammed paper.

Posted on Dec 05, 2009


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1 Answer

Epson c1100 e door open

Just solved the same problem. It is a very slight misalignment of the two rollers behind door E. I closed door E holding the vertical bar below the handle and just 'jiggled' it slightly from side to side, and it latched closed. Paper jam fixed, yippee!!

Mar 23, 2013 | Epson Aculaser C1100 Printer

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Jam E normally cause by the paper path sensor came off during when you clear a paper jam.. the sensor is located at middle side , to fix it back you will need to remove the E cover..and remove the transport unit...4 screws.. but putting it back will need to have some technical know how as fitting it back wrongly will cause you unit not able to feed paper due to the plastic blocking the paper path.
Will upload some instruction later...

Apr 14, 2010 | Epson Aculaser C1100 Printer

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I need reminding how to change cartridges on aculaser c1100 pls

I have put a 2 PDF files on my website for you to download.
And the Aculaser-C1100-Printer.Pdf
Just click on the links it will download for you.
It got all you need to know in this file, parts code so on.
You can read it on site and save it to your PC.

Click LINK=

Click Link =

You need a adobe reader to see this file If you not got a pdf reader you can download it off this link free.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 08, 2010 | Epson Aculaser C1100 Printer

1 Answer

Paper jam E, but no paper is jammed

printer paper sensor has been faulty.pls replace it.

Aug 21, 2009 | Epson Aculaser C1100 Printer

2 Answers

Paper jam E

There are two main causes of this error on C11's. Firstly does the paper get picked up and partly fed when you try to print?
If the answer is yes then it is likely that the sensor actuating arm on the transport unit has been unseated, a common occurence. To check for this, open the back cover and feel if the actuating arm springs back when pressed. It is located centrally about one third way up the black plastic transport unit. If it is missing/loose then you will need to remove the transport unit to reseat it.

If the paper does not get picked up at all then it is 99% likely to be a faulty solenoid which is also very common on this model series. This can be very complicated and will require a replacement solenoid to hand before you start.

Let me know which of the above it is and I will give a detailed description of what is required.

Jan 21, 2009 | Epson Aculaser C1100 Printer

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Solution to this can be found here:
The printer has a modification kit for this error which is caused by a weak solenoid

Nov 09, 2008 | Epson Aculaser C1100 Printer

1 Answer

Epson Aculaser C1100 PRINTER

Something went wrong during the maintenance. thereby issuing a false alarm

1.remove the toners,PCU and give the printer a good blowout.

2.using surgical spirit with all covers open, trace all photo sensors within the printer and wipe them clean.

Most likely during the preventive maintenance soot/toner/dust particles settled on the photo sensors which can be found inside the printer as well as on the teflon papper region


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This is caused by the solenoid that is activated when picking up the paper. The solenoid is activated and the device goes through the motions of picking up the paper. It fails to pick up the paper or fully feed it past the leading edge sensor resulting in a jam error. You should replace the pick up solenoid assy and also the pick up roller and friction pads.

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The MP E error relates to the registration assy on the rear of the machine. There are 22 possible causes of this error. I suggest you get a service manual for the machine and work throught the easier checks one by one. You can get a manual from or

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