Question about Microsoft Windows Vista Ultimate Edition

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Scan I could scan a document. 1. I got a message that "Cannot retrieve scan application list". I never had this problem before. 2. Then I got the default status. I tried to scan from it either to a file or to Email, but it didn't work. What should I do? Thanks A. Tamir

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Uninstall your scanner driver and then reinstall it..

To remove your pold driver
1.) CLICK on Start, then right click computer and click on device manager

2.) Click Imaging devices and you should see your scanner

If it doesnt not show up click on View Then show Hidden devices

3.) right click your scanner and click uninstall

4.) Now put in your scanner cd, remove the usb for your scanner and put it back in and reinstall your scanner driver.. If that dont help you can try updating it and see if that works..

Let me knw whats happening, I hope the above works the rest of things to be causing this are more difficult to fix

Posted on Jan 18, 2008

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How do set up my lexmark pro901 to scan to my pc so that I can email the scans


Make sure the Lexmark Pinnacle Pro901 printer driver is installed on your computer. If you have the install disc that came with your printer, just insert it to your computer hard driver and follow the instructions on your computer screen. You can also the download the printer driver from the Lexmark website at http://bit.ly/d3ftso. Select your operating system > download > execute the file. Again, just follow the instructions on your computer screen.
Note: The install disc contains the Lexmark OCR scan software necessary for scanning documents for editing and saving them as PDF files. The downloaded driver does not contain the OCR software.
To scan to your computer using the printer operator panel:

1. From the home screen, navigate to Scan to Computer: Scan > Scan to Computer

2. Touch USB-Connected Computer or the name of a network computer. The local or network computer is the destination that will receive the scan. Wait until the printer has finished downloading a list of the scan applications available on the selected computer.

3. Select an application (in your case your email), and then touch Accept.

4. Select the color, resolution quality and the original image size. If necessary, touch Accept each time you make a selection.

5. Press the start button to start scanning. The scan is complete when the application you selected in step 4 opens on the destination computer, and the scan appears within the application as a new file.

To scan to your computer using the printer software (Lexmark Printer Home):

For Windows:


1. Click Start.

2. Click All Programs or Programs, and then select the printer program folder from the list.

3. Select Printer Home.

4. Choose your printer from the printer drop-down list.

5. Click Email, and then select Photo, Document or PDF.

Note: You can select Document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears.

6. When the scan is finished, a new e-mail message is created with the scanned document automatically attached.

7. Compose your e-mail message. Note: If your e-mail program does not open automatically, then you can scan the document to the computer and then send it through e-mail as an attachment.


For Mac:


1. From the Finder desktop, double-click the printer program folder.

2. Double-click the printer Center to open the All-In-One Center.

3. From the "What is being scanned?" menu on the main screen, select a document type.

4. From the "How will the scanned image be used?" menu, choose To be viewed on monitor/web page.

5. From the "Send scanned image to" menu, choose an application.

6. Click Scan.

7. Retrieve the scanned image from the application, and then send it through e-mail as an attachment.



I hope this information has been helpful.

Sep 19, 2011 | Lexmark Pro901 All-In-One Inkjet Printer

4 Answers

Lexmark X4580 (all in one wireless)


HI,

You can try out these two options one by one to fix it up:

A)
1 Unplug the printer.
2. Uninstall the drivers.
3. Reboot the machine.
4. Go to the lexmark site and download the drivers.
5. Install the new drivers.

B)You will get the "CANNOT RETRIEVE APPLICATION LIST" if your pc blocks the communication from the printer. This can be configured in your personal firewall. This can be Windows Firewall (found in Control Panel, Security Center), Symantec Client Firewall or similar. Depending on the configuration of this firewall you might or might not get pop-up messages from the firewall during installation. These pop-ups will allow you to permanently allow for this incoming communication. But your firewall might be set not to let you decide anything which will typically mean that the calls will be blocked out. This will often be the case if you have a company laptop configured by the company IT dept. You might then have to ask an admin to add exceptions the applications used by Lexmark as the configuration might not be open for you to change.

I think this is the complete list of applications:

Job Status Window Interface: C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\lxdijswx.exe
Lexmark Communications System: C:\WINDOWS\SYSTEM32\lxdicoms.exe
Lexmark Connect Time Executable: C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\lxditime.exe
Lexmark Device Monitor: C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
Lexmark Imaging Studio: C:\Program Files\Lexmark 3500-4500 Series\App4R.exe
Printer Communication System: C:\WINDOWS\SYSTEM32\lxdicfg.exe
Printer Status Window Interface: C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\lxdipswx.exe

Goodluck,
Please don't forget to rate the solution.

Apr 17, 2008 | Canon MultiPASS F50 All-In-One InkJet...

1 Answer

Cannot Scan Document into my computer after doing the following: click scan; click download to computer; clicked OK; receive message Downloading Application; then receive message cannot retrieve...


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print/scan again.

Aug 24, 2011 | Lexmark X4690 Wireless InkJet Printer

1 Answer

I can't scan. It says 'Downloading Application List'. Then it says 'Cannot retrieve application list'. What do I do?


You need to reinstal application for scaning documents, it is provided by the manufacturer of the scan device.

May 23, 2011 | Computers & Internet

1 Answer

IT SHOWS IN MY LEXMARK PRINTER MODEL X5470 ALL IN ONE ...xcANNOT RETRIEVE APPLICATION LIST. I NEED TO SCAN SOME DOCUMENT THATS WHY I'M LOOKING FOR LEXMARK INSTALLER FOR THIS MODEL. LOOKING FORWARD FOR...


Please follow the steps given below:
1) Click on "Start," "Programs," the Lexmark program folder, and select the "All-in-One Center."
2) Click on the "See more Scan Settings," then "Display Advanced Scan Settings."
3) Click on the "Scan" tab.
4) Click on "Edit."
5) Under "Application Name," please highlight "Microsoft Word" and click on "Add."
6) Click on "Close."



Jeethu

Sep 15, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

"Cannot retrieve Application List" Error message


plz install drivers of your printer first to your pc.

Mar 19, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

My printer wont scan every time i try it says can not retrieve application list what does this mean?


Please follow the steps given below to add applications to Imaging studio:
1. Open the Imaging Studio and then click "scan," after the scanned document appears as a preview.
2. Click "Other Software" at the bottom.
3. That will open up the list of application list, to modify the application list, click on "Modify Application List".
4. Please add the application you want to scan and click on "Close."

Aug 20, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Scanning with my printer


No its seem to be some software clashed problem! Try to remove your old software and then try to clean registry and then install again then it should work!

Dec 08, 2007 | Computers & Internet

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