Question about Sprint PCS Vision A640 by Samsung(r) Cellular Phone

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Offline mode my phone went through the washing machine it dried and everythings fine except it won't quit acting like its looking for service and just says offline mode on the screen

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  • Misty777 Feb 07, 2008

    I have a Samsung M300, went through a high efficiency washing machine, dried it out, everything seems to be working fine except I cannot get it out of "offline mode" and a picture of a satellite just keeps spinning around.
    Anyone have any ideas??
    Thanks, Misty

  • ANDY kuzmich Feb 08, 2008

    YEA THE WACHER GOT A HOLD OF IT AND WELL WASHER 1 CELL PHONE PHONE 0... IT JUST SAYS OFF LINE NOTHING ELS IS ROUNG BUT I CANT MAKE ANY CALLS OR CONECT NO TIME NOTHING ALL I TRYED TO DO WAS TO DRY IT OUT IT TOOK 3 DAYS TO GET THE WHITE SCREEN OF DEATH TO LEAVE

  • Anonymous Mar 02, 2009

    I have the same problem with the off line mode but it will come back in service after a few hours but then drop the next phone call I make after a few minutes.

  • Anonymous Apr 24, 2009

    The Washing machine got my daughter's phone too. Took it apart & dryed & cleaned it. As others have said, the satellite graphic just keeps going back & forth, but all the buttons, charger, etc. all seem to work. It sure seems like Sprint should be able to re-load the firmware / software and get it working again. Guess I'll have to get her a new phone with my partial upgrade credit (no insurance). Wet is NOT good for cell phones !

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Offline mode is an indicator of water damage or moisture damage. This is considered physical damage to the phone, and one would have to pay the deductible if you had insurance in order to get a replacement. If you don't have insurance, check for upgrade eligibility.

Posted on Apr 07, 2009

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I have a samsung too and it is doing the exact thing. I washed it and it is in offline mode and satellite does keep spinning. I sure hope someone has an idea. I have no insurance.

Posted on May 23, 2008

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The “Offline Mode” message can be the result of a sticky keypad, there may be one or more keys stuck in a down position. However, this error message usual indicates the E-boot sector has sustained corruption. This is normally the direct result of liquid damage. Such liquid damage inflicted upon the handset will render it useless and it not recoverable. In rare circumstances, the Emergency Downloading message can be corrected by performing an E-boot sector flash via a Product Service Tool (PST) or by replacing the malfunctioning component(s) through a repair process if not affected by liquid.

Posted on Jun 05, 2008

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