Had to reboot, now won't power on. i get this message on the white screen jvm error 547. tried everything can't bypass it or anything to use my phone!
It is important to have the following software installed on your computer (at home and at work if you can):
1 - Desktop Manager - Hopefully this is already on your computer, if not click here:
https://www.blackberry.com/Downloads...93E4F3BB068C22
2 - Device Software for your BB – Here is the link for you to get the latest OS for your Blackberry
http://blackberryforums.pinstack.com...ll_models.html
3 – Java Commander – You can download it here:
http://blackberryforums.pinstack.com...d=5&linkid=452
4 - Backups – You should be creating a backup of your device data regularly, e.g., as often as you update your calendar and/or phone book, or at least once a month. If you do not already have a data backup, you are out of luck (SOL) as your data is gone.
STEP 2
The Process
From Pinstacker JTReeves:
You should be creating a backup of your device data regularly, e.g., as often as you update your calendar and/or phone book.
If or when you get a JVM Error 102/Reset message, do the following:
1. Connect your BB to the computer.
2. Run JL_Cmder
3. Choose option 5, wipe the device. This will delete all files - OS and data - from your BB. The BB screen will show JVM Error 507. This means the BB has no files installed.
4. Using Desktop Manager, reinstall your software. When you run the Application Loader, check all the available boxes.
5. When this process completes, restore your most recent backup file.
You should be back to normal, with the exception of having to reregister OTA or other 3rd party apps. Save their reg numbers in your Memo app so that you have them handy.
It is important to have the following software installed on your computer (at home and at work if you can):
1 - Desktop Manager - Hopefully this is already on your computer, if not click here:
https://www.blackberry.com/Downloads...9...
2 - Device Software for your BB – Here is the link for you to get the latest OS for your Blackberry
http://blackberryforums.pinstack.com...l...
3 – Java Commander – You can download it here:
http://blackberryforums.pinstack.com...d...
4 - Backups – You should be creating a backup of your device data regularly, e.g., as often as you update your calendar and/or phone book, or at least once a month. If you do not already have a data backup, you are out of luck (SOL) as your data is gone.
STEP 2
The Process
From Pinstacker JTReeves:
You should be creating a backup of your device data regularly, e.g., as often as you update your calendar and/or phone book.
If or when you get a JVM Error 102/Reset message, do the following:
1. Connect your BB to the computer.
2. Run JL_Cmder
3. Choose option 5, wipe the device. This will delete all files - OS and data - from your BB. The BB screen will show JVM Error 507. This means the BB has no files installed.
4. Using Desktop Manager, reinstall your software. When you run the Application Loader, check all the available boxes.
5. When this process completes, restore your most recent backup file.
You should be back to normal, with the exception of having to reregister OTA or other 3rd party apps. Save their reg numbers in your Memo app so that you have them handy.
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Most JVM errors on a BlackBerry, can be fixed by simply reloading and updating your device software. For instructions on how to reinstall or upgrade your BlackBerry software, please see: HOW TO: Install New Software and Update (Application Loader) - BlackBerry®
There are some JVM errors that can not be fixed in this method, if you do encounter one of the below JVM errors, please call customer care at 1-800-937-8997 or 611 from a T-Mobile phone for further troubleshooting.
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Take me back to the BlackBerry Knowledge Base
***This link will show you how to reload new software with screen shots and a video!!!
http://forums.t-mobile.com/t5/BlackBerry-General-All-Devices/HOW-TO-Install-New-Software-and-Update-Application-Loader/ta-p/306005
***when this helps please give me credit and rate me appropriatlly, please!*****
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