Question about Dell 5100cn Laser Printer
I replaced all the ink cartridges (ALL colors), this has not helped the situation. The printer doesnt have any errors? Would replacing the DRUM fix this problem or do I need to toss this printer?
if you are getting the msg color cartridge missing , maku sure that it is compatible with your printer , on the cartridges you will get the part no M4646/J5566 , look for those part no's and if it is giving the error msg on the LCD display of the printer , try using the old cartridge ...try the following steps
1) put the old cartridge in and then unplug the power adapter (Black box ) from the printer.
2) wait for 30 seconds and put back the power adapter and turn on the printer, and look for the msg on the printer display. if it gives the same error msg with the old as well as the new color cartridge then its an issue with the printer , and if it does not gives the error msg with the older one then its an issue with the cartridge and if you have purchase the cartridge from dell online/phone then call them back give the order no of the cartridge that u have purchased and they will replace it.
Posted on Apr 26, 2008
Please load the printer with at least 10 sheets of plain paper then press the start button. This will dry or clean any ink found on the rollers.
Continue to run blank pages through the printer until no more ink is found on the paper, then attempt printing. If ink stains, streaks or smudges are still present, the printer may need service.
Posted on Jun 10, 2008
SOURCE: Color Faded
This sounds like a typical Developer Drive failure. The Developer Drive for color is different that the black developer drive. This is why black can print fine, but colors are faint or non existant. see below,a recent bullitin about this exact issue from Dell. ( the ROS, is the printhead, and is located behind the 4 developers.
Print Quality Issue
1. Problem: - Color images are extremely faint or not produced, but black images are produced without any problem.
Resolution: - Replace Developer drive assembly (H6702) and clean ROS Window/Glass.
If you chose to persue this repair, you can probably find a replacement developer drive by doing either a google search for the part number listed ( H6702 ) or an ebay search for the same. We can also provide you with removal and replacement instructions.
Posted on Oct 30, 2008
I found this posting on a Dell website. It maybe helpful before the chip activates.
Title: Extend drum life
Date: March 25, 2008
Consnot very long
Additional ThoughtsAfter the drum "expired" the first time I purchased a small $10 chip on a popular auction site and that brought it back to life. It then "filled up" after several more months. What is that? Well, if you occasionally would empty the excess toner that it picks up off the paper as it flows through the printer you can catch the drum before it "POPs" a small pressure sensor that would immediately stop the printing and say it is "FULL". There are two screws - one on each end of the "nose" of the drum. You will be shocked to see all that comes out.
Posted on Nov 06, 2008
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