Question about Xerox WorkCentre XD100 All-In-One Laser Printer

2 Answers



Posted by on

  • CHROME1945 Jan 24, 2008

    thanks alot we will try it. it sounds just like the solution we needed.



2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

You can check the clutch in the main cassette to make sure it is turning the feed rollers by barely starting a feed and stopping the machine. The rollers will be in a different position. A second way is to take the paper tray out and trip the paper tray switch all the way in back, then start a feed and put (just a LITTLE pressure) with your finger on the roller to see if is aggresively turns. This will prove that the clutch is good.

DO NOT USE alcohol to clean the rollers since this will clean the rubber rollers but make them fail much sooner. Use eucalyputs oil (4 oz bottle in health food stores for $5 will last for years) with a cloth and clean the rubber pickup rollers. If the leading edge of the rollers looks a little shinny you need to barely roughen the entire surface of the roller up with (60 to 80 grit) sandpaper (especially the leading edge) and then clean it again with the euclyptus oil. This will take about 20 minutes to dry and your rollers will pickup paper as good if not better than when they were new.

If your image if still not complete and is cut off at the end, see if you get the same result by using the manual bypass with a sheet of paper. Also try copying from the ADF if you have one. You can do a copy at 50% and see if the whole image is on the output or if the end is still cut off. If it consistently is cut off at the end by just a little, you can go into diagnostic mode with - Turn on power and within 4 seconds pres clear, exposure mode, clear, exposure mode - adjust "trail edge deletion" enter 50 then print, then enter 1 then print, then press exposure mode until the auto, text, & photo lights are lit, then adjust number shown up to increase, down to decrease. Turn off and back on to test.

Posted on Jan 23, 2008

  • copier user Jan 27, 2008

    I see from your comment that you may not have believed what I told you. As an engineer, let me explain it. Alcohol disolves oil and rubber rollers have oil in them which makes them pliable and tacky. Alcohol will clean the dirt off the roller and then cause the roller to fail sooner than it should because it dries out and becomes less tacky. Eucalyptus oil will also clean the dirt off the roller, but in addition will replenish the oil in the rubber and keep the rubber soft and tacky (not slippery). Roughening up the smooth or shiny surface of the rollers with a course grit sandpaper provides thousands of edges to grip the paper (similar to siping a tire). The hardest part of paper pickup is the initial grip because it has to overcome the friction of paper to paper. Once the paper has started to move, it is much easier to keep it in motion and fighting friction sources are not as big of a problem. Even though a roller can feel tacky to the skin, it has to quickly come in contact with the paper when the clutch picks and start the paper moving instantly. If it starts to slip a little, it is very easy for it to continue to slip and hence the paper jam.

    I have actually taken brand new copiers and printers that were made by Sharp, Xerox, HP, etc. that would paper jam with slicker papers and fixed the problem that the manufacturer could not fix with the above proceedure. So trust me when I tell you that it is the best possible solution and many times works better than replacing parts with new parts that produce the same results. Many manufacturers and technical people do not understand this. In the case of manufacturers, it would be slightly counterproductive in light of reducing sales of new rollers.


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,003 Answers

Clean all acessable feed rollers with rubbing alcohol applied to a microfiber cloth.

Posted on Jan 17, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I need drivers for XD100 Xerox. Where can I find them

Aug 05, 2011 | Xerox WorkCentre XD100 All-In-One Laser...

2 Answers

XD100 Won't work with USB

check the usb port boot computer and printer..or parallel to usb or usb to parallell try it..

Sep 14, 2009 | Xerox WorkCentre XD100 All-In-One Laser...

1 Answer

Xerox workcentre xd100 copier NO POWER

hi,check power cord if the power cord correctly connected the problem is power supply.

Apr 26, 2009 | Office Equipment & Supplies

1 Answer


Go to, then click on support and drivers, then enter xd100 in the search box, then go to the drivers page and download the newest driver.

Mar 03, 2009 | Xerox WorkCentre XD100 All-In-One Laser...

1 Answer

H2 Blinking on the panel

Error code means that:
H2 Thermistor Open

Part #
Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F, Xerox XC1020, Xerox XC1040, Xerox XC820

Mfr Part #: RDTCT0128FCZZ

Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F

Mfr Part #: CTHM-0019DS52, CTHM-0019FC52

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Feb 21, 2009 | Xerox WorkCentre XD100 All-In-One Laser...

2 Answers

Xerox XD100 does not work

When you saying No working , What Happens when you press the print Button can you manually get this copier to print out ?

Has it stop printing only ?

Feb 19, 2009 | Xerox WorkCentre XD100 All-In-One Laser...

1 Answer

WorkCentre XD100 go here

Nov 15, 2008 | Xerox WorkCentre XD100 All-In-One Laser...

2 Answers

Xerox printer xd100

H4 is a power failure code. To reset the error please press in the following order: CLR - AUTO - CLR - AUTO (this puts the unit in tech mode). Enter 14 (as if asking for 14 copies) Press "PRINT" Your unit should reset itself and start working.

Sep 24, 2007 | Xerox WorkCentre XD100 All-In-One Laser...

Not finding what you are looking for?
Xerox WorkCentre XD100 All-In-One Laser Printer Logo

101 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts


Level 2 Expert

97 Answers


Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

75 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides