Question about Xerox WorkCentre XD100 All-In-One Laser Printer

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THE XEROX XD100

WHEN I MAKE A COPY THE IMAGE IS NOT COMPLETE. IT IS CUT OFF AT ONE END.

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  • CHROME1945 Jan 24, 2008

    thanks alot we will try it. it sounds just like the solution we needed.

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You can check the clutch in the main cassette to make sure it is turning the feed rollers by barely starting a feed and stopping the machine. The rollers will be in a different position. A second way is to take the paper tray out and trip the paper tray switch all the way in back, then start a feed and put (just a LITTLE pressure) with your finger on the roller to see if is aggresively turns. This will prove that the clutch is good.

DO NOT USE alcohol to clean the rollers since this will clean the rubber rollers but make them fail much sooner. Use eucalyputs oil (4 oz bottle in health food stores for $5 will last for years) with a cloth and clean the rubber pickup rollers. If the leading edge of the rollers looks a little shinny you need to barely roughen the entire surface of the roller up with (60 to 80 grit) sandpaper (especially the leading edge) and then clean it again with the euclyptus oil. This will take about 20 minutes to dry and your rollers will pickup paper as good if not better than when they were new.

If your image if still not complete and is cut off at the end, see if you get the same result by using the manual bypass with a sheet of paper. Also try copying from the ADF if you have one. You can do a copy at 50% and see if the whole image is on the output or if the end is still cut off. If it consistently is cut off at the end by just a little, you can go into diagnostic mode with - Turn on power and within 4 seconds pres clear, exposure mode, clear, exposure mode - adjust "trail edge deletion" enter 50 then print, then enter 1 then print, then press exposure mode until the auto, text, & photo lights are lit, then adjust number shown up to increase, down to decrease. Turn off and back on to test.

Posted on Jan 23, 2008

  • copier user Jan 27, 2008

    I see from your comment that you may not have believed what I told you. As an engineer, let me explain it. Alcohol disolves oil and rubber rollers have oil in them which makes them pliable and tacky. Alcohol will clean the dirt off the roller and then cause the roller to fail sooner than it should because it dries out and becomes less tacky. Eucalyptus oil will also clean the dirt off the roller, but in addition will replenish the oil in the rubber and keep the rubber soft and tacky (not slippery). Roughening up the smooth or shiny surface of the rollers with a course grit sandpaper provides thousands of edges to grip the paper (similar to siping a tire). The hardest part of paper pickup is the initial grip because it has to overcome the friction of paper to paper. Once the paper has started to move, it is much easier to keep it in motion and fighting friction sources are not as big of a problem. Even though a roller can feel tacky to the skin, it has to quickly come in contact with the paper when the clutch picks and start the paper moving instantly. If it starts to slip a little, it is very easy for it to continue to slip and hence the paper jam.



    I have actually taken brand new copiers and printers that were made by Sharp, Xerox, HP, etc. that would paper jam with slicker papers and fixed the problem that the manufacturer could not fix with the above proceedure. So trust me when I tell you that it is the best possible solution and many times works better than replacing parts with new parts that produce the same results. Many manufacturers and technical people do not understand this. In the case of manufacturers, it would be slightly counterproductive in light of reducing sales of new rollers.

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Clean all acessable feed rollers with rubbing alcohol applied to a microfiber cloth.

Posted on Jan 17, 2008

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