Question about Honeywell Surround HZ2200 / HZ2204 / HZ2205 Compact Heater

2 Answers

Honeywell surround heater shuts off

My heater turns on but after a few minutes it shuts off. It then sounds like it's trying to turn on. It does this for a while untill it finally turns back on. After which the process repeats itself.

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  • klj45 Mar 29, 2008

    my heater does the same thing

  • NeonCities Oct 23, 2008

    The problem seems to be a bad thermostat inside the heater, possibly overheating because of the way it is housed. It overheats, and shuts the heater off even though you've not reached desired temperature. Has Honeywell done a recall?

  • msilver1 Oct 30, 2008

    Heater shuts off before room get even slightly warm

  • Anonymous Oct 30, 2008

    my heater cuts off but when i move it arround it cuts back on like its not level

  • Anonymous Dec 02, 2008

    Mine does the same thing

  • Anonymous Dec 16, 2008

    My heater turns on for about a minute maybe two minutes and then shuts off and then about 5 minutes later it will turn on again for 30 seconds to a min. I can't heat the room if its not staying on.

  • nrebollido Dec 31, 2008

    my heater turns on and after 2 minutes it turns off with a click sound. i unplug it until i hear another click, plug it back on and it works again.. but the whole thing starts all over again.. LoL.. then one day it actually went on for more than 2 minutes.. so i left it on for hours. After that, i turned it off and unpluged it.. heard a click but ignored it. After a few hours i turned it on and it didn't work.. i shook it.. swore a few times but nothing worked. Now for some odd reason it's working again.. aaarrrrggghhh.. This heater sucks!

  • lbel2000 Feb 06, 2009

    heater turns off for no reason and seems to reactivate when it pleases

  • noheat2009 Feb 17, 2009

    I am having the same problem. Does anyone have the phone number from the manual?

  • Anonymous Feb 20, 2009

    Mine is on the floor next to my cat, and I know some cat hair got in there, so I'm wondering if it's shutting off so it doesn't overheat and catch on fire. I don't know, but it worked great until yesterday!!! Now my room is freezing!

  • Anonymous Apr 24, 2009




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Had the same problem. The cause: The coils have too much dust on them.
Soultion: Take the bottom of the base off and clean/vacuum. While the base is off, you also have access to the interior of the heater. Remove the 2 screws on the bottom front, then the 2 on the bottom back. The plastic panels will come off and you'll have access to all internal areas. Just clean thoroughly and you should be good to go. You wouldn't realize it, but even with a spotless house, the heater will **** any small particle of dust.

Posted on Dec 23, 2009

  • Danielle
    Danielle Oct 31, 2015

    How do you get the bottom off? Specifically those black screws?



They will replace it if you call the number in the manual

Posted on Oct 30, 2008


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A link to an Adobe (Acrobat) Reader format (.pdf) owner's manual for Honeywell® (Mini Tower) SURROUND HEAT™ HEATER FAN Models HZ-2200 (charcoal) and HZ-2204 (white) is here.

Some text from the manual:

• The Surround Heat™ Heater is designed to
disperse heat in either a 360° range or in one direction only.
• To select the desired heating mode, slide the Direction Control switch, located
on the top of the heater, to the position of your choice:
– to the right (full circle) for 360° Heating
– to the left (half circle) for forward only heating (One Direction

Select the appropriate heat dispersion mode. (See
Set-Up instructions.)
• With the Power knob in the OFF position, plug the
heater into a polarized 120V outlet.
• Turn the Thermostat control fully clockwise to the
HIGH setting.
• Turn the heater on using the Child Resistant switch
(Power knob). To operate the switch, push down
the two sides of the Power knob while turning it
clockwise to the desired position. The power
light will illuminate. The Child Resistant switch helps
ensure that the heater can not be turned on accidentally.
• When the room reaches a comfortable temperature, slowly turn the Thermostat
control counter-clockwise until the heater goes off. This is the point at which the
Thermostat setting equals the room temperature. At this setting, the Thermostat
will automatically turn the heater on and off to maintain this selected temperature.
• Push down and turn the Power knob to OFF and unplug the heater when you
are finished using it.

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