Question about Zanussi 24 in. DE6965 Built-in Dishwasher

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Zanussi DE6965 Hi i also have an al 3 error code does this mean it's the heating element?

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  • Anonymous Mar 21, 2008

    hi , I have a Zanussi DE6965 and it keets coming up with AL3 Error message and stopping. What does this mean?

  • Anonymous Mar 21, 2008

    hi - i too have same problem with AL3 flashing and machine stopping but don't know what it is. Watyer remains in the machine.

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I had the same problem with my dishwasher. The fault is because the water is not heating but in the majority of cases I would bet that the problem is not with the element but with a burnt out track on the control PCB. I was advised by a zanussi dealer that this track being repaired will not fix the problem indefinately but looking at the PCB the track which burnt out is just the 240V live and switched live from the relay, therefore replacing the track (solder some wire where the track was to the pins of the relay) should fix the problem indefinately.

I have successfully repaired my machine, it has been working for a couple of weeks so far with no problems. A couple of tips:-

1. The relay/tracks in question are beside the two separate connectors at one side of the PCB close to the big 12V relay (it should be obvious as there should be scorch marks)

2. If the two separate connectors above are swapped on reinstallation it will appeaqr that there is no power so before removal of the wiring take a note (or picture) of orientation of the wires.

3. Do not attempt this if you are not comfortable working with mains voltages and ensure that all power to the appliance has been disconnected before dismantling.

4. To ensure a good solder joint clean the area before resoldering with switch cleaner, or just scrape any residue away if no switch cleaner/ IPA is available.

Good luck, let me know if this fixes your problem.

Kieran

Posted on Mar 29, 2008

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Hi my dishwasher has an error code AL3 what can i do to solve this problem


The fault is because the water is not heating but in the majority of cases I would bet that the problem is not with the element but with a burnt out track on the control PCB. By looking at the PCB the track which burnt out is just the 240V live and switched live from the relay, therefore replacing the track (solder some wire where the track was to the pins of the relay) should fix the problem.

1. The relay/tracks in question are beside the two separate connectors at one side of the PCB close to the big 12V relay (it should be obvious as there should be scorch marks)

2. If the two separate connectors above are swapped on reinstallation it will appear that there is no power so before removal of the wiring take a note (or picture) of orientation of the wires.

3. Do not attempt this if you are not comfortable working with mains voltages and ensure that all power to the appliance has been disconnected before dismantling.

4. To ensure a good solder joint clean the area before resoldering with switch cleaner, or just scrap any residue away if no switch cleaner/ IPA is available.

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Hi

As per the Service Manual, it Refers to Washing Motor Jammed.

Reasons :-

1. Motor Winding Short Circuited
2. Motor Winding Open Circuit
3. Motor Jammed by Foreign Body
4. Electrical Connections Detached
5. Tachometer Open or Short Circuited

Now,

You could try to Turn OFF the Power. Wait for few minutes, say 30 Minutes and then Try to Turn ON the Dishwasher. If Problem Still Persists, more often it is either Motor jammed or Faulty.

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

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Possibly tge heating element,I am having the same problem .When I check during the operation it appears that the water is not heating up. Only runs the rinse programme without the error message as I assume that uses cold water only?

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