Question about Sony DAV-HDX500 System

17 Answers

Push Power Protector

I get a "Push Power Protector" flashing on my display. I cannot use the remote to turn on the system. I shut off the power to the system and turned it back on, and still the same thing. What should I do?

Posted by on

  • 12 more comments 
  • Lelehankins Jan 26, 2008

    Have no sound and the Push Power Protector is flashing on the screen

  • Anonymous Jan 27, 2008

    i have the same problem..and i dont know what to do?

  • Anonymous Mar 17, 2008

    iam have same problem yar

  • Anonymous Apr 14, 2008

    Mine was working just fine, then one day it started doing this same thing.  I turned it off and on... still no change, it just keeps flashing "push power protector".  Later that day it started working.  The next day it was flashing again.  Anyone have any tips?

  • Anonymous Apr 14, 2008

    OK- I guess I should have done more trouble shooting before I posted my message because I found the problem.  


    In the process getting my TV ready for the wall (sliding it around) I set the base of the TV on the wire that connects the center surround sound speaker, which wore thru the plastic coating on the wire and caused a "short".  So far... problem solved.
    I found the wire by disconnecting all of the wires and re-connected them one at a time while pushing the power button each time. This narrowed it down to the correct wire.  Might be worth trying to see if there is a problem with one of the wires. Good luck!

  • Anonymous Aug 24, 2008

    push power protector

  • abobna Nov 08, 2008

    yeah i have the same problem....all the speakers work fine and theyre not underneath anything....im gonna try to re connect...will it still display the message if i dont connect a speaker? and how can i figure out wich one is short circuiting....2 of them arent marked for positive and negative..

  • Anonymous Dec 03, 2008

    whatafuck men i just bought this shyt n says the same fuking ****

  • Anonymous Dec 23, 2008

    Same problem with DAV-HDZ273 Home Theatre System in the United States. Tried unplugging all wires to no avail. Unit is only 4 days old, received it as a gift. Sony used to make good things, now, not so much. Don't buy anything with sony guts.

  • Anonymous Feb 19, 2009

    Hi I have a DAV-DZ720, how can you push a power protector when the unit doesnt have one to push, seems Sony has left this out.
    Sony has told me to bring it in to get checked out $100 assessment charge. All my household products are Sony, this will be the last Sony product I intend to purchase


  • Anonymous Apr 08, 2009

    Shirt!I got the same song!!!!*push power protector*?any suggestions????where to find one?

  • naghme May 29, 2013

    i have athe same prioblem and im confusing

  • Wakisa Kyumba
    Wakisa Kyumba Sep 05, 2014

    also me.

  • LAKSHMI KANTA DAS
    LAKSHMI KANTA DAS Apr 25, 2015

    no tension protect power is very simple please con.09883596400 in kolkata

×

17 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Sir, my sony bravia model number DAV-TZ710 now showing on the display PUSH POWER, and PROTECTOR i am already read the instructionese and remove the speeker's and plug the power again..and still its showing the same.. pl's give me a solussion to solve this..
the system is very new... i am waiting your replay...

Posted on Nov 06, 2011

  • LAKSHMI KANTA DAS
    LAKSHMI KANTA DAS Apr 25, 2015

    please contact this problem have solved 09883596400 in kolkata

×

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Sony dz270 ,push power protector .on my display all speaker wires are removed but same problem please solve me .. thanks.

Posted on Nov 08, 2010

  • LAKSHMI KANTA DAS
    LAKSHMI KANTA DAS Apr 25, 2015

    no tension problem is very simple contact 09883596400 as kolkata

×

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

As had already been stated by several people, the "Push Power Protector" scrolling marquee means that you have a short in one or more of your speaker wires. This is an easy problem to fix. First, trouble shoot which wire(s) has the short by unplugging all 6 speaker wires from the back of the unit. Then turn on the unit and switch the function to "Tuner FM." That way when you start plugging the wires back in, you will have sound (music) playing out of the speakers you plug back in, thus ensuring that that speaker wire doesn't have the "short." Now, with the unit on, start plugging in the wires one at a time in the following order...Green, Purple, Red, White, Grey and then Blue. Somewhere in that sequence, you will find that the unit shuts down and the scrolling marquee of "Push Power Protector" comes back on. Viola! You have your short. For me, it was the Grey wire because I had spliced it with additional wire to reach the back of my room and the splice was touching, thus creating the short. I placed a little more electrical tape on the splice to keep it separate and I am back in business! Good luck! :)

Posted on Jan 30, 2010

  • 1 more comment 
  • carbonzee Mar 18, 2012

    What if im getting the error on each one of the speakers???!!!!

  • Robert M Oct 15, 2012

    That is absolutly NOT the only reason to get that stupid display. So if you are getting thiis message, it seems the best shot you have is some bogus short in the speaker wires. Yes that may be it and for your sake I hope it is. Othertwise good luck. If you do finda a fix, please, please post it in as many areas on the net that you can so google will picki it up. Cheers

  • Ann Rhodes Oct 17, 2013

    Exactly!!!! I can't even get to the Am/Fm function

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 74 Answers

Push power protector means your audio output circuits are shorted usually it happens when you play the unit too loud and for a log time to fix that you must have it repair they need to change the stk circuits

Posted on Dec 19, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The solution to this problem is to never by Sony products. They've been banking on their name for far far too long and been pushing **** on consumers without keeping up the quality.

Posted on Oct 06, 2010

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Guys m from Mumbai India n too hav a DV270 HT with the same ****..Its just a simple single IC that needs to be replaced costing around Rs1200(Inlcuding Labor) but those bastards at sony were trying to fool n charge me Rs4000..those auth service centers are just spoiling SONY's credit. If this goes on then "******** SONY".. we have got many better options..

Posted on Dec 07, 2009

  • 2 more comments 
  • john dawson May 26, 2013

    what is that IC number buddy?

  • kamrudin
    kamrudin Aug 30, 2014

    true sony system has this common problem an we have to suffer if the unit has not been used a week the display shows pushpower protector,an when we want music to hear this troble occur

  • mo makda
    mo makda Dec 18, 2015

    I wont buy sony again! Service centre want to charge me more than unit cost new to repair this amp fault!...chip costs pennies if you can get one!!

  • ganapathi pai Jan 23, 2016

    True. Sony charges a Lot, only 3 SMD Ics need to be replaced.

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same. It was caused by the speaking wire ends touching the unit. I was just setting it up and had not fully connected everything. They were just loose. In general i think the message is trying to say check the power or check all your cables for short circuts.

Posted on Feb 17, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 3 Answers

My HBD-DZ175 was intermittently giving the "Push Power Protection" indication. Most of the time the error was on. according to the repair manual, there are several protections (output overload, thermal overtemp, and some voltages that are monitored, I had already removed the speaker cables, but of course it could have been one the output amplifiers. I chased my tail around for some time checking voltages and stuff. When it was working _all_ of the voltages were spot on, when it was failed there weren't any DC voltages in the entire chassis. Something was causing the "Push Power Protection" signal to come up, which caused a rest to be sent out which shut the unit down. Finally I chased it back to the EN signal and found that when it was failing EN was a float (neither high nor low, just open). After a few seconds it pulsed to 3.6v and the PPP indication came on. I checked the other side of the connector, and it was low (ground). I wiggled the connector and it worked. I wiggled it again and if failed. I took the board out and turned the board over. All of the solder joints on that connector were dull (cold solder joints) The solder joint of the pin in which I was interested was misshapen and globbed with black and dull solder. I cleaned it up and found that most of the pad was missing. I replaced it with a jumper wire soldered directly to the pin and cleaned up the rest of the joints. It's working great now and I can push and wiggle that connector til the cows come home and it won't fail. YMMV.

Posted on Jan 08, 2012

  • 1 more comment 
  • Donald Smith
    Donald Smith Feb 15, 2013

    My problem turned out to be a bad connection in the connector between the power supply and the main board. I re-soldered all of the pads and that corrected the problem. Just to make sure it wasn't in the connector, I wired around the pin that carried the failing signal. It's been fine for many months now.

  • Donald Smith
    Donald Smith Feb 15, 2013

    There are many signals that go into a a big wired OR gate. Each of those signals are triggered by a different event. Therefore there is no single event that always causes the problem. The problem _may_ be caused by a shorted speaker wire; or it may be cause by a low or dead 5V; or it may be caused by a missing or low 12V; or... Unplugging all of the speakers is something that can be done without opening the box. If it still fails (and it probably will), you need to open the box and troubleshoot it. You can do this with a meter. My gut feeling is that if it starts working after you open the box and then fails again somewhere down the road, it's a loose connection. You can try re-seating all of the connectors. That may correct the problem permanently. In my case I needed to wire around the effective connector.Also, replacing the board or all of the boards probably wouldn't have fixed my problem.

  • Steve Yee Jun 15, 2015

    Feels you know what you are doing on that Donald, could you specify what is "PPP indication" and EN signal referring to?
    I have a HDX576WF unit that is doing the same thing "push power protection" by doing some basic measuring so far my result is the power part, all amps are still good

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

OK- I guess I should have done more trouble shooting before I posted my message because I found the problem.   In the process getting my TV ready for the wall (sliding it around) I set the base of the TV on the wire that connects the center surround sound speaker, which wore thru the plastic coating on the wire and caused a "short".  So far... problem solved. I found the wire by disconnecting all of the wires and re-connected them one at a time while pushing the power button each time. This narrowed it down to the correct wire.  Might be worth trying to see if there is a problem with one of the wires. Good luck!

Posted on Apr 14, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hi I had the same problem and when I contacted the Sony service centre they told me to replace the entire circuit board which will cost 6000+taxes and service charge which comes around 7500Rs.But When I contacted the Sony showroom they suggested me to go for a new Sony DVD home theatre which cost only 12990Rs. I have googled this problem but it seems a commom problem with all Sony DVD home theatres which they dont have proper solution to rectify this and I conclude this as a manufacturing defect in their design.Planning to approach Consumer Court to avail for damage.For any queries or help please contact me in bala_sandpiper@yahoo.com or bala362@rediffmail.com

Posted on Mar 27, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Its usually the speaker wires...try removing them from the player and connect one by one

Posted on Oct 18, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the "push power protect" fault on my sony cmt-cpx1, but only when cold. On first switch on the fault occurred after a few minutes. Switching off and on several would clear the fault. The problem indicates a short on the speaker cables, in my case disconnecting the speakers had no affect. This sort of fault can be caused by a dry joint in an area subjected to heat, ie, the expansion and contraction of the board will cause the soldered joints to fail. It was easy to identify the audio amp and the areas getting hot and solder all the joint. Problem fixed ! and has been ok for several weeks.
Hope this is of some help.

Posted on Jan 24, 2012

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Habit-Forming:

    Visited the website for 3 consecutive days.

    Corporal:

    An expert that has over 10 points.

  • Contributor
  • 15 Answers

A short in the 12v line, almost always on the main board. Most common, a 220uf 16v cap from 12v to ground. Also the driver chip for the dvd.

Posted on Aug 27, 2016

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Corporal:

    An expert that has over 10 points.

  • Contributor
  • 3 Answers

Sony audio and music system or home theater any problem please contact 09883596400 solved gurranty in kolkata.

Posted on Apr 25, 2015

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 95 Answers
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hi guys i have same froblem of this so tired

Posted on Feb 13, 2013

I have the same problem it just happened to me today it was working fine until it had that "push power protector" blinking on the dvd player screen. sony sucks

Posted on Jun 16, 2008

  • Deepak Khetan
    Deepak Khetan Jul 14, 2012

    if short circuit of speaker wires is causing the problem, how can the problem get solved on its own?
    In my case, I faced the same problem of PPP. I disconnected the unit and left it unplugged for days. I plugged the unit to a new point and it started working.
    And again after few days I have that deadly devil PPP display on the HT unit

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When I turn on my Sony TV, ti stays on about 30 seconds then shuts off, What do you think is wrong?


Do a Power Reset.
1. Turn off TV.
2. Unplug the power cord of the TV from the electrical outlet.
3. Let the TV remain without power for 60 seconds.
4. Plug the power cord back into the electrical outlet. (If the television is plugged into a power strip or surge protector, remove it from the power strip or surge protector and plug it directly into the wall outlet. If the issue is resolved, the problem is with the power strip or surge protector and not the television.)
5. Turn on the TV.
If issue persists after doing the steps, reset the TV to factory default settings.
1. Turn on the TV.
2. Using the supplied remote, press and hold the UP arrow button.
3. While holding the UP arrow button press the POWER button on the TV itself.
4. When the TV goes off, release the POWER and UP arrow button.
5. The TV will turn on by itself and the initial setup screen will be displayed. Just follow the on-screen prompts to finish the setup.
Sony KDL 46V5100 random shut off 15 20 sec

Feb 25, 2016 | Sony Televison & Video

2 Answers

Push power protector


if your pushing the power protector to on back its a resettable fuse an you have another insue inside shorting it out

Aug 03, 2014 | Sony Dream Home Theater System, DAV-DZ120...

1 Answer

Push power protector


If it really says, "Push power protector", there should be a reference to it in your owner's manual. Check there first.

Feb 05, 2014 | Sony BRAVIA® DAV-HDX576WF Theater System...

1 Answer

MY SONY HBD-DZ810 HOME THEATER IS CONSTANTLY SHOWING PUSH POWER PROTECTOR


The "PROTECT" and "PUSH POWER" messages will flash alternately when the protective device of the amplifier has been activated because a strong signal was input, or if there is a short-circuit detected. Press the POWER button on the unit to turn off the system, and check the following items after "STANDBY" disappears.

1) Are the + and - speaker cords short-circuited?
2) Are you using only the specified speakers?.
3) Is anything blocking the ventilation holes of the system?

You may also refer to the following link for additional troubleshooting steps.

PROTECT and PUSH POWER flash alternately on the amplifier screen

Dec 20, 2012 | Sony DAV-HDX500 System

1 Answer

My Sony DAV DZ860W shows Push Power Protection fault message


http://www.avsforum.com/t/944637/sony-dav-hdx466-push-power-protector-flashing-on-display

Feb 09, 2011 | Sony Audio Players & Recorders

1 Answer

SIR MY DAV-DZ110 HOME THEATER WAS FLASHING "PUSH POWER PROTECTOR" THAT WAS HAPPEN TODAY WHEN I PLUG IN AND TURN ON MY PLAYER TO TEST MY NEWLY BURN CD...


ola tengo un problema esk yo tengo el sony dav-dz110 cinema esk cuando enciendo me sale push power protector no se por k sale esto si alguien me ayuda se lo agraseria

Oct 12, 2010 | Sony DAV-DZ110 Theater System

2 Answers

IT DISPLAYS PROTECTOR PUSH POWER


its in standby, try it again, if it does it repeatedly theres a problem in the switching power supply not letting it power-up to save components

Oct 18, 2009 | Sony DAV-DX375 System

5 Answers

I have a sony DAV DZ230 home theatre system


on my home theater display it shows protector push power

Nov 24, 2008 | Audio Players & Recorders

Not finding what you are looking for?
Sony DAV-HDX500 System Logo

34,192 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Audio Players & Recorders Experts

kakima

Level 3 Expert

102366 Answers

 Grubhead
Grubhead

Level 3 Expert

4804 Answers

The Knight
The Knight

Level 3 Expert

72271 Answers

Are you a Sony Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...