I have been using the Zen Vision M for almost a year without any problem. Unfortunately when I got a new computer, my windows media player was of the latest version i.e 11 whereas my old computer was 10 so the syncing functions was a bit different and version 11's option for syncing was set as default - sync all songs when plugged into usb. So all my songs got jumbled and doubled up. I did think of reformatting my hard disk since the songs and everything was totally a mess but due to conflicting schedules, didnt get the time to do it. The next day I switched on my player and the screen just displayed an icon which in the manual specifies as hard disk failure. There is nothing i could do about it. I tried resetting my player several times but in vain, even tried the solutions posted on the sites but nothing seems to work. Is there anybody who has also faced the same problem and have any solution to it? Please let me know. Thanks.
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Re: Hard disk failure
You could try taking it apart and when you have the hard drive out remove the stickers off the drive, you will see a little hole that the drive arm moves across you can try to force the arm over to the park area, i have tried this on all my bad drives and have never gotten it to work but i have been told it does work. What i do is replace the drive with a cf flash drive. ·http://repair4player.org/disassembly_creative.html
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Decrease the amount of hard disk space to minimum, to recover memory for transferring media with the media software.
When the procedure above gives no result, reinstall the firmware. Have a download from the support page mentioned above (Europe).
Outside Europe: access the support page from your country for the required firmware.
Hi. You tried these yet?
Reset, Format or Clean Up a Zen Vision:M
If your player stops responding, you can reset it. To reset the player,
push the end of a pin-like object (for example, a pin or straightened
paperclip) into the Reset hole. This should not cause you to lose any
data or audio tracks, unless you were in the middle of transferring an
To reset Zen Vision:M to factory default settings:
Press on the Menu/Back button on your player, and select System, and then Reset.To Format or Clean Up Zen Vision:M
Detach the Zen Vision:M player from your PC , and ensure that the unit is off.If the battery is too low, charge the battery fully before continuing
Slide the Power switch towards the Power icon and hold the switch in the Power On position.
Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove.
Release the Power switch when the Creative logo appears. The Recovery Mode appears: * Clean Up (Performs a disk scan on the player's hard disk, it will not affect music files)* Format All (Formats the players hard disk - Note: all contents will be lost)* Reload Firmware (Reloads the Operating System on the Zen. Select this option ONLY if there is a firmware available to reload.)* Reboot (Reboots the device)
Select Clean Up or Format from the Recovery Mode, and then select Reboot
In Windows there is an option "My Computer".
When you go in go to "Devicee with removeable
Storage". It should be there. If not see if it is in
"Hard Disk Drives". Click Local Disk (C:). When
it opens look for the "Programs" folder. Click it to
open it then look for the "Zen" program "if" it is there move it to the "Recycle Bin". Once that is done try to connect to Windows Media Player again. NO you are not stupid. All kinds
of things happen with electronics that the people who invent the products don't always understand. I hope this helps.
I had the same issue with my zen vision m. It was not recognized on any computer (although it would charge) and I noticed that when I turned it on after having it off for any amount of time, the zen would rebuild half way before turning on. If this is what is happening with you, then this one solution I found to fix it: Download the MP3 Recovery Tool from Creative Support website. Make sure that your Zen is charged at least half. Turn on your Zen, Holding the power switch in the on position (Very Important!). While holding the Power switch on, Reset the Zen by inserting a small object in the Reset hole on the bottom of the Zen (small objects can include thumbtack, wire, earring, etc...). You will see a menu: Clean Up, Format, Reload OS/Firmware, Reboot. (It is now safe to stop holding the Power switch) I decided to go down the list until something worked. I ran Clean Up first and that didn't work for me, so I tried Format. It will remove all of your data. Once Format runs, Reboot the MP3 player and plug it up to the computer. Run MP3 Recovery Tool. The firmware should should install itself on your MP3. Once installed, your computer should recognize the Zen. I hope this helps!
This means both systems contain a bug, or cookie. If the firmware you accessed isn't applying itself to the device, this means the system itself has been corrupted. Double check with your system configuration properties on each device, and tell me whats going on from there.
I Dropped My Zen Vision M And Cracked The Screen And Bought A New One But Replaced The New ZVM's Hard Drive With My Old One And All I Had to Do Was Restart It For It To Recognize The New Hard Drive And If It Doesnt Recognize It All You Gotta Do Is Put A New One In And Download More Songs xD And If You Need A Disassembly Tutorial Heres A Good Site