Hi I bought a new USB LG E60N external DVD-RW to use on my Fujitsu Siemens Amilo Pro laptop which is running Win XP SP2 and has all current Windows updates downloaded. The laptop is not quite 3 years old. The new USB DVD-RW will not read any CD or DVD discs. I get a no disc in drive error message. I have checked the device manager and the new DVD drive is listed there ok. If I right click on the new DVD-RE icon in my computer and go to properties, then the hardware tab it says the drive is working properly, however on the general tab and with a good cd in the unit it displays 0 bytes. I have also checked the recoding tab and made sure the two boxes are checked. I am plugging directly into the main laptop USB ports, which also sees my portable HD ok.I checked the DVD-RW on my desktop pc and it works fine so it is not the unit so has to be something on the laptop. No new software has been installed recently. I was using Roxio as my DVD burner and thought that might be the problem, so uninstalled, but still won't see any DVD's or CD's. Have looked at Microsofts site but no joy.
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Re: External USB DVD-RW
this may be a driver conflict issue, either with your factory fitted drive.
try going into system/device manager and see if its in there, click remove or uninstall, reboot and plug the drive in again, go through the add new hardware wizard if need be.
the other suggestion, is to remove all USB devices from The device manager, reboot and the system will re-install the USB port drivers.
Mike @ compurepair.
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ERROR 43? Check your SATA connection.
HERE'S HOW I FIXED MINE.
(IE. Computer tries to install driver for BD burner, but ultimately fails, and gives the message. "Unsuccessful" and/or "Microsoft Windows stopped device. Error 43")
The SATA CONNECTION on my BD burner's EXTERNAL CASE had gone bad. TO TEST IT. I used a SATA/IDE to USB Adapter Cable I bought for about $10 on amazon.
I unscrewed the external case to get at the internal drive, and plugged the SATA adapter cable directly into the internal BD burner drive (bypassing the case assembly), and plugged the other end into my computer USB port.
PS My BD burner POWER was working OK, so I left the big white 4pin power adapter connected to the original external case.
VOILA! Both my laptop and my desktop PC recognized the LG BD burner again and assigned it a drive letter (like it used to do).
Now I either need to (1) Buy a NEW EXTERNAL case ($10 - $30), (2) install it as an internal drive (could get problematic if "ANYDVD" is installed) or (3) just leave it connected via the cheap adapter cable.
It's super EASY (& inexpensive) to TEST this before spending $$$$ on a new equipment.
Hope this helps someone. It had me miffed for a while there.
it could be upper and lower filters in registry and system files, use a removal tool called filtercheck 4.6 in CDR-zone.com (goto the forums and search for filtercheck) after you downoad, run it, click yes to all filters found to remove. close program.
reinstall your preferred burning app (1 prog installed at a time and test burn) this is to replace the filter entry that was corrupt
this is common prombelm with xp after you reinstall a new os you mite try unistalling it and reinstalling the www.slysoft.com or
ps make sure you uninstall it and turn pc off and it re install it
You definitely should call LG--your new gaget isn't working, and it is under warranty. Or try going to their website to see if they have any software upgrades--sounds like you have a bummer, and perhaps a reinstall from their website will do the trick.
try and see if you can pull a directory using explorer,, sometimes if you record to the full 80 minutes capacity, the disc will return an error,,,even if you recorded it on that drive...also i know this may sound strange but on the drive tray itself take the mount where the laser is mounted and extend it out to the furthest travel point ,,,gently,,,do not force...load the disc, and see if it is now recognized,,,sometimes it is a timing issue, and this way the tray/laser recalibrates itself....