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will not print, PRINTER DOES NOT PRINT, car, ink cartridge, no colour

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Cartridge Failure

posted by tjpgraham on Jan 17, 2008

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I have an HP Photosmart 475 portable inkjet printer (not connected to a PC) which will not accept a new colour cartridge. Each time I correctly insert the right cartridge it declares "Cartridge Failed" Any ideas

Comment by tjpgraham, posted on Jan 18, 2008

It IS a rebuilt cartridge and I HAVE removed the tape. Maybe HP (as do Sony) build into their electronics chip a recogniser for only their own cartridges?

I have the same problem.

Best Solution

posted on Jan 17, 2008

ctf1800

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Guru
Rating: 85%, 3430 votes

are you removing the tape from the cartridge?
and putting it in the correct slot?
is it a rebuilt cartridge?

Comment by ctf1800, posted on Jan 18, 2008

try a new orginial manufacture cart.

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