Question about Epson Stylus CX6600 All-In-One InkJet Printer

1 Answer

Black ink splattering the sides of the paper

Help! Black ink is splattering the sides of the paper being printed. I opened the unit, found a piece of torn off paper caught in one side of the mechanism.
I removed that small piece of paper and thought the problem was solved, but
it isn't.

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  • mamaware Jan 21, 2008

    I did not try the solution because I don't have a microfiber cloth. Also, the print on the page was fine - I just had black splatters on the edges, so I wasn't sure if this solution would be appropriate. Instead, I used some alcohol and Q-tips to clean off the roller and a little puddle of ink inside the printer. It maybe only a temporary fix, but it has helped.

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Remove ink cartridge wipe off print head area with rubbing alcohol
applied to a microfiber cloth

Posted on Jan 17, 2008

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1 Answer

Black ink printing on back of paper


Your paper feed rollers have some black ink contamination: wipe the rollers, all around, with slightly moist tissue paper until there are no more ink evidence coming off the rollers. To moisten tissue, warm water with a very small amount of Windex, dish soap or rubbing alcohol does wonder.
Also clean gently around the bottom of the print head assembly to remove any obvious splatters.
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I've tried printing twice and ended up with a paper jam. I cleared it, but also saw what looked like ink splatters inside the printer. I took the cartridges out and cleaned up the splatters and replaced...


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

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Black smear on underside of paper


Sounds as though you have a leaking black cartridge and ink has got on to the platen.
Open the machine as if you replace a cartridge. Remove the whole print head unit. You can do it without taking the inks out. What does the underneath of the print unit look like? Pretty messy I'm guessing.
Clean all the surplus ink of the base of the print head and put it to one side. Now look at the platen (that's the long strip of metal that will be underneath the paper while the print head is passing). Clean that with a damp tissue. If you look carefully at that metal strip you should find a long wiggly piece of foam inset into a cut-out in the metal. Gently prise it out and wash it in warm water - take are not to stretch it or break it.
Now with a torch or lamp look at the right hand end where the print head goes when it is resting. That may well be messy too. Using dry paper towel try to absorb as much ink out of that area as you can (you'll get you fingers very dirty!).
When you think you have got as much out as you can use a damp tissue to clean off any dried on bits.
Now carefully refit the foam bit back into its slot - it will only go in one way - and then refit the print unit.
Close the lid and do a print. Hopefull y everything should be OK.

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Black splatters all over paper


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Printing problem


Hello,

I solved the problem on the MP530 printer of a friend of mine.

BUT: If you are not a DIY, I would strongly recommend not opening this machine.
It took me more than a couple of hours to disassemble, clean and reassemble again.
If you follow the disassembly instructions below, you might be able to do this faster than I did, because I had to figure out how to open the case without breaking anything.


Also, in the end, you will need some less ordinary tools like a very tiny crosshead screwdriver and a slim stick with a hook at the end to get the springs back on their places again. I used a steel instrument with a hook my dentist gave me but I guess one can fix a tool with a bent paperclip.

SECOND BUT: I cleaned up the consequences of this problem so the printer works fine again without that black streak on the back side of the paper. This does not mean that I found and fixed the problem.

Because I have not been able to find out where all this ink comes from in the first place. It is obvious that this ink is NOT produced when the printer prints because in that case it would have been on the front side of the paper and not the back side.
In this printer, once I had disassembled all and was left with the bare printer basement and the unit which does the sheet transport out to the front, I discovered a real mountain of nearly dry ink. The bottom of this mountain was sitting on the basement of the printer which is covered with a special kind of absorbing material which is supposed to deal with waste ink. And the mountain was high enough to rise through the sheet transport unit. Which explains the black streak.

As someone else said, the top of the mountain is underneath the big black cartridge.
So, one might say that this cartridge is/was leaking. But I have not changed the cartridge and the printer does not leak anymore.

To check this, once up and running again, I have been sliding a small piece of paper underneath the inner cover (the one you have to open if you want to change a cartridge).
By inserting this piece of paper while you pull down the cover (which enlarges the inner height of the sheet transport unit) you will be able to push the paper way in, underneath the area where the leak should be.

Whether the printer is off or on, in economy mode or cleaning heads, no single drop of ink came out.
It might of course be that my friend had not completely inserted the cartridge as it should, but in that case the printer should have warned, don’t you think?


I also found that exactly on the spot where the mountain was sitting, there is a small plastic tube which goes right, to the area where the heads are cleaned. I know that this tube is to transport waste ink, but I don’t know in which direction. If it is supposed to suck ink out of this place and spit it out in a lower level absorbing reservoir then fine, but what if it operates in the opposite direction? Then it would be able to spit ink underneath the paper even while you are printing… I am sure that real printer technicians have the answer to this question, so if someone wants to help us out with this one…

Do you still want to clean your printer? (Because that is all I did in the end).
Here you go then:

Next steps in the next post, since apparently text length is very limited here.

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