Question about Palm Zire 31 Handheld

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ZIRE: FROZEN THEN WHEN RECHARGED LOST ALL INFORMATION

The Zire 31:
I was moving around some of my appointments and the Zire became frozen in place and stopped responding to my stylus or the buttons;

then after a while [few hours, I think] it went blank [probably because it was on and the battery wore down];

then I recharged it and when the display became available it had lost all my appointments, etc., and gave me messages as if it was new - such as load cd rom and connect to other computer, etc., etc.

If I try to hot sync do I risk losing all my back upped data on my desk top?

Should I just replace this possibly unreliable unit with a new one?

If I replace, will it be hard to replace it with a new similar unit that will allow me to easily hotsync my backed upped data onto the new unit?

Thanks.

Paul [psieloff@nycap.rr.com]

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I had exactly the same problem. I Hot Synched it with my computer (Ignore instructions for load cd) and everything returned as normal. Since this episode, I've learnt to hot synch more often than I was doing.

Posted on Mar 21, 2008

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