Tank indicator did not show cyan tank low/empty, after changing tank, still no blue color

When printing a color image, black is usually made by combining the other three colors (cyan/magenta/blue). Check the black ink tank, replace it if empty, try a cleaning cycle if not empty.

It may be possible that the printhead is defective. You may call Lexmark Technical Support at 1-800-539-6275 for assistance. You may also log on to www.lexmark.com and click on Support & Dowloads tab to chat or sent an email. You will need your printer purchase receipt and the printer's serial number. This is necessary to obtain warranty service and replacement.

one of your ink modules is empty. it is a blue/green color.
If you open up the cover they are usually located right there.

You need to reset the toner counter. This is done through the Menu button and selecting Life Counters. The instructions on how to do this are found in the Advanced Operators Guide on page 2-75. The link below will take you to the manufacture's website where you can download it.
http://usa.kyoceramita.com/americas/jsp/Kyocera/resource_details.jsp?pid=14192&rid=14764

Resetting the Toner Counter

The toner containers must be replaced when the printer displays the Low toner or Replace toner message which will be given depending on the color of toner. The Low toner message will be shown as a pre-warning that the toner is running out and the printer will soon stop, at that time showing Replace toner. If you replace the toner container before Replace toner is displayed, you must manually reset the toner counter as explained below. Note that if you reset the toner counter before the toner container is replaced, the subsequent toner warnings will not be indicated correctly.

I hope this is helpful,

Shawn

On this machine you have to install inks with power on and use the ink button and choose replace ink. If you just plug them in it won't register and reset the counts. You may need to run clean cycles at least twice to get proper colors.

I know if your gas cap is leaking the low fuel light will come on but I never heard of the gas guage showing empty unless you have a float problem. The float is in the tank.

hi,
do you installing both cartridges (black and colour)?
if you do so, my advice is to reinstall the driver for your printer.

if you install ONLY the black cartridge, and the color cartridge remain the old one, (which in my opinion is the present case), your problem is from the color cartridge.
The color cartridge have 3 colors and this are: cyan (some kind of blue), yellow and magenta (similar with a pink color, but more intense). The problem is simple: in your color cartridge has left only the magenta color, cyan and yellow tanks are empty.

have 2 options:
1. buy a new color cartridge
2. refill the color cartridge.

you have to change the cyan (blue) color, too. Its empty ;-)

The machine runs a cleaning circle which always consumes some amount of ink of ALL colors.

this means that the cyan ( Blue ) cartridge is empty and needs replacement before printing can continue

i had this problem... its the ink! Check you are using magenta and NOT "photo magenta", and also that you are using "cyan" and NOT "PHOTO cyan"... basically photo cyan, photo magenta and photo yellow are not designed for the ip4000, if you check the smallprint on the box it does not list the ip4000.

This exact problem happened to me and it was driving me crazy. I think the "photo" versions of the inks are for printers that take two tanks of each colour, and the photo version is used for very subtle colours... so if you are ONLY using these inks, photos will appear washed out, yellow etc