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all you need to do is push and hold the ^ (up) key on the front and the Volume + key on the side for a few seconds. This will force the hddto reset and turn off. Now you can turn it back on and continue using it. Please note this doesn’t erase the data or music off the MP3 player.
My Mp4 player will not start. When I turn it on an hour glass just pops up. I loaded music on to it no problem and it worked fine. Turned it off one day and the next day nothing but an hour glass...computer won't even receognize the player...Gereric MP4 player bought off ebay and made in China...Any ideas how I can reset the player??
I have had 3 try this turn off your mp4 player and recharge it for 6 or maor hours so it fully charged.
Then with it switched off get at good hair dryer and heat for one minute untill its very hot but dont melt it. then switch it on have your computor ready to back up your MP4 player and also remove MEMORY HACK search the net its simple to do and takes the stress for the small cpu witch is why it froze DO NOT SWITCH OFF the player use only centre button to do this and it will come on again.
hope this helps
well this has never happened to me but mine did freeze o all you have t do (this might work) when it is on try holding down the power button for about 20-30 sec and it restarts it. thTS WHAT HAPPENED FOR MINE WHEN IT FROZE FOR THIS PROBLEM IM NOT SURE IF IT WILL WORK but give it a try
i have having the same problem. my mp4 player is also from china, (bought on ebay) When i turn it on the hour glass appears and that is all that appears. i know i did some reading up, it was suggested that we reset the player. Apparently there is a pinhole at the bottom of the player, if we insert a pin it should reset, well i tried that. it didnt work, they also suggested changing the battery, well i can't even find where the battery is.