Question about Hard Drives

1 Answer

Laptop hard drive physical damage

Hi there, i have an acer laptop hard drive that is no accessable, the hard drive has some serious clicking sounds, how may i restore data from it,
thank you

Kind Regards

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has achieved Level 3.

  • Master
  • 788 Answers
Re: laptop hard drive physical damage

If it's clicking then you may be out of luck. Sending it to a data recovery agency is really costly. You may (???) be able to get some files off the drive if you connect it to someone else's computer as a second drive. I've also heard that putting the drive in the freezer will sometimes let the drive work for a short period of time. But, IMHO the drive is toast.

Posted on Jan 17, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

How to access my Buffalo HD-PNTU3 external hard drive?

dropping it while turned on is fatal as it usually damages the write heads and/or the platters.
if it hit the floor, changes are it's physically damaged the mechanism.
recovering data from a drive with this damage is not cheap as you will have to send it away to be rebuilt. It's impossible to rebuild it yourself.

Feb 21, 2016 | Buffalo Technology Buffalo MiniStation...

2 Answers

I have a western digital WD1600 WD Caviar SE Serial ATA Hard Drive in my Desktop PC. Yesterday i noticed a loud clicking when i started up, and shut down my PC. Now today when i started my computer i got a...

better to replaced the hard drive, co'z once you heard a loud sound on it, that means that the drive is now having a physical damage, if you the hard drive still working, it will not stay longer due to physical damage inside of the hard drive.

Aug 30, 2011 | Western Digital Caviar WD1600 (1600YD) 160...

3 Answers

I dropped the external Portable Hardrive (WD 500mg) and now it wont show any files that are on it. Is there any way to recover what is on the harddrive???? Jane I have tried plugging in and viewing but...

Hi Oscarmegs,
Your data on the hard drive are lost due to physical damage.But don't worry,you can recover data from hard drive with data recovery software.I have succeed with Tenorshare data recovery.It can recover data after deeply scanning your hard drive to look for lost data due to drives crash, physical damage,system sabotage etc.
Anyway,download a trial version and scan your hard drive for free to preview whether your files can be recovered.

Jun 20, 2011 | Western Digital 500GB ELEMENTS 500 GB USB...

1 Answer

I have a Lacie 1TB Big Disk Extreme. It has recently developed a loud regular whirring noise, that goes on and off every few seconds. What should I do? Thanks! Adrian

The irregular clicking or chunking sound usually indicates that your hard drive is suffering from physical damage. immediately backup your data, your hard disk will die soon.

This problem can be caused by the following:

  • Head Crash
  • Bad Sectors
  • Mechanical Faults

If your hard disk is under warranty then you contact your manufacturer.
Hard disk drive occasionally produces a whirring sound when it searches for a file which is heavily fragmented. This is caused by the spinning platters as the read-write heads zoom back and forth to access the sectors where the data is stored. It is important to distinguish the whirling sound from the clicking sound. This whirring sound can be reduced by periodically defragmenting your hard drive. Defragmenting reorganizes the scattered data on the hard drive to make files and programs run faster. It relocates the commonly accessed files to the beginning of the hard disk where data can load at a faster rate.

Apr 08, 2011 | LaCie Big Disk External USB 2.0 1TB Hard...

1 Answer

My hard disk makes a beeping sound when connecting to my mac and it's no recognizable. I already changed cables and ports.


Beeping sound means physical damage. Often there is no way to recover data.

Please let me know if you would need some more advice on this.



Mar 23, 2011 | Iomega 500GB Prestige USB 2.0 Portable...

1 Answer

I dropped my external hard drive one day and i started hearing rattling sound when i plug it. It worked fine for awhile. Now when I plug's detected by the computer, in other words I get that sound...

I am sorry to hear that. Hard drives have very sensitive moving parts that move require a very high degree of precision and tolerance. As such, they are very susceptible to shock. By the way you describe your problem, it sounds as though there is physical damage to the disk or head. "Rattling" noises of any sort from a hard disc is never good. If there is physical damage, there will be very little you can do yourself I am afraid. There are specialized services that deal with data recovery from physically damaged drives, however they are very expensive.
Here is a link for you if you are interesting in the inner workings of a hard drive.
Good luck,

Mar 06, 2011 | Toshiba HDDR320E04XW 320 GB USB Hard Drive

1 Answer

Hard Drive starts to engage and then clicks. Computer won't recognize the hard drive. Our other computer will not recognize the drive.

It sounds like the physical damage of the drive, if the hard disk in warranty period avail the warranty otherwise take it to the qualified technician for technical assistance.
Good Luck

Dec 18, 2010 | Western Digital My Book Essential Edition...

1 Answer

I dropped my external hard drive - a Verbetim terrabyte hard drive. Now, when I turn it on, it makes mechanical noises and won't connect to my computer (USB). I'm not too concerned about trying to fix the...

If your drive is making whining and clicking sounds, then you have a mechanically damaged drive which had what we called a 'head crash' due to the drop!
If you can read/access the disk partitions/drives, I strongly suggest that you perform a full disk backup (with track error skipping) to another device. Also try a file by file copy to another drive (slow but you know exactly what is accessible).
You may want to try to use 'Spinrite' (Google and read about it first) to attempt to repair some of the issues but unfortunately, a disk 'head crash' is usually fatal physical condition and data recovery requires specialized equipment and is VERY expensive!
Hope it helps: let me know ho you go!

Dec 29, 2009 | Verbatim External, USB 2.0, 750GB...

1 Answer


Sounds like your drive is trying to recalibrate itself which is what the clicking noise is. This is similar to the post routine for your motherboard when you boot up to ensure everything is operating properly. You indicated the drive may have suffered some physical damage and this is a result of that. Probably a head crash and one of the heads is damaged or the calibration track is damaged. Try switching the heads with another drive of the same model. If it comes up (calibrates) get your data off fast and consider yourself lucky. If it doesn't come up then it is dead. You can call one of the repair services listed on the net or try contacting the manufacturer for their opinion. Good luck, but I think you have a very serious problem.

Aug 10, 2009 | Fantom Titanium Hard Drive

2 Answers

Hard drive not working

Unfortunately this is a very specialized field and the sounds you describe are those of a hard drive which has hardware damage.
It will most likely cost you less to buy new hard drives than having the old ones repaired.
Best wishes,

May 01, 2009 | Hard Drives

Not finding what you are looking for?
Hard Drives Logo

Related Topics:

284 people viewed this question

Ask a Question

Usually answered in minutes!

Top Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

281 Answers


Level 3 Expert

5660 Answers

Are you a Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides