Question about Canon SmartBase MP360 All-In-One InkJet Printer

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Paper thickness lever postion

When we go to print it comes up with that the printer is offline then down below it states Paper Thickness Lever Position.

I am totally confused.

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Re: Paper thickness lever postion

Is there a lever inside the printer that can be moved back and forth? If so set it about half way and try again.

Posted on Jan 17, 2008

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Can I use thick paper to print on Epson DX 8400? Is there any way to adjust the thickness of paper?Thank you.

There is a Paper Thickness lever on the left hand side of the front of the printer. If you go to the following website:

You can get the Product Information Guide, or the User's Guide. Both of these will describe which setting you should use for a wide variety of paper. For normal single sheets of paper the lever should be in the down or "L" position. If you are using envelopes the guide instructs that the lever should be in the up or "H" position. They give you a complete table with the appropriate settings to use depending on the thickness.

Thank you for the opportunity to assist you in resolving your issue. Should you need further information or assistance please do not hesitate to let us know.

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The paper thickness lever is not on the is on the floor of the "paper output tray" chamber. It is hard to see without directed light.

Refer to Loading Paper section of the Quick Start Guide....p 15 2 Prepare to load paper
(4) Adjust Paper Thickness Lever
(See diagram)

Or look at the "User's Guide on-screen manual" as directed by the Note on p. 17

I really had to search to find this lever while attempting to resolve my problem with a badly aligned printing head. I am going to have to buy a new printer. It definitely won't be a Canon due to the rip off cost of print cartridges.

Hope this is helpful.


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At the head you said 'paper thickness position'and then you seems to have ignored that and did all the other things. Is there an adjustment for paper thickness, a lever perhaps. It does seem to be with the paper feed or paper presence detection. Take a look around, is there something stuck in the paper feed track? Can you have pass a piece of paper through without it rucking up? Do these things see what happens Take a look also at

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