Question about HP Photosmart C6180 All-In-One InkJet Printer

1 Answer

Scan to pc

Hi
I have installed the software about 4 months ago and have just tried to use the scanner. however, i don't seem to have the scan to pc option on the menu - the only optioons are scan to reprint and scan to memory device which is a bit of a hassle.
Whilst 'fiddling' with it there was a message to install, however when i insert the cd nothing happens.
As you can guess I am not a pc wiz so your help would be very much appreciated.
thanks
TC01

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  • leismom Jan 23, 2008

    I have a similar problem with the printer. When I try to scan to pc, I don't have a list of pcs on my network. What I have gotten, however, is a list of software programs which are on my computer. If I pick on of them and scan to it, the printer scans, but no document shows up on the computer. I have used the solution from HP and ensured that all the appropriate .exe files are on the list of exceptions for the firewall. Other than that, it says to make sure that the files have full access and then to open up specific UDP and TCP ports on the firewall settings. Looked that up on Microsoft and their directions do not match what I see when I check my firewall settings to "add port". Frustrating. The scan to pc function is one of the reasons I got the printer.

  • danski Jan 26, 2008

    I am having a problem when I try to scan anything to one of my computers.. print works fine, but when I try to scan from the computer there is an error that tells me to restart the software (yea right - done that been there still won't work) when I try to scan from the all-in-one (all-in -none) it says no scan options..... what's up any fixes?  please advise

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Posted on Feb 08, 2008

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