I have installed the software about 4 months ago and have just tried to use the scanner. however, i don't seem to have the scan to pc option on the menu - the only optioons are scan to reprint and scan to memory device which is a bit of a hassle.
Whilst 'fiddling' with it there was a message to install, however when i insert the cd nothing happens.
As you can guess I am not a pc wiz so your help would be very much appreciated.
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Check to see if the scanner works with the Windows built in Scan and Fax utility. If it does, then download this Twain Reset Utility http://support.visioneer.com/utilities/twain_reset.exe and reboot. Try to use the Brother scanning software after the reboot.
You don't necessarily need the Installation Disk because you can download all the drivers and software/utlities from HP Official support for Free. (and make a CD if you wish) Click here and select Operating System and download the drivers and scan software.
Let me know if any further clarification/ assistance is required.
Good Luck! Dont forget to appreciate the solution if I could have been of any help! CreativeTECH
The best way to scan images to save on your computer is touse the scanner software on the computer. Not the scan function on the scanner. You don't say what type of scanner and software you have but usually scannersoftware works this way: 1) Place photo on scanner 2) Open scanner software 3) Using the software, Initiate scan 4) Name the Scanned item and save it to your desired location/folder Note: some applications will automatically save to --My Documents--My Pictures 5) Repeat process for each pic to be scanned.
When you installed your printer, it came with software for your computer. It should have placed HP icons on your desktop. Click the one that says HP Solution Center and then select Scan Document. Follow the steps from there.