I cant access any websites through Mozila Firefox.When i attend to try, a command box-like, box appears and shows " I dont hate Mozila Firefox but use IE or anythig else.." Is this because of any virus?
Also i cant remove this software using control panel to reinstall Mozila Firefox.If i attend to do so the same text message appears in my screen.
Plz suggest me something to get rid of this problem.
and download process explorer.
Start it, and use the 'target' icon (to the right of the binoculars)
and 'drag' the icon to the command-box like window.
Then process explorer will tell you which program or process is causing this window to appear.
Find this program or process in windows file explorer and delete it.
Done!
Tip.
Also download autoruns, a program that shows ALL autostarting programs, much better than win 98's msconfig
suspect that to be a virus, delete all the temp files from c:\documents and settings/<username>/local settings/temp folder and c:\documents and settings/<username>/local settings/temporary internet files folders.
check out if you could find heap41a folder on c drive. Delete the folder and let us know, that should resolve this issue.
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