Question about SanDisk Sansa e260 MP3 Player

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Frozen up! okay, my sansa e260 was connected to a friend's computer but having problems being recognized by windows media. I disconnected and reconnected it a couple times, and finally I got an error message saying 'the plug-in has malfuctioned' or something like that. i disconnected the player, scrolled through a couple files and the screen froze, showed some horizontal lines, changed colors a couple times and eventually faded to a kind of light glow. npw it's unresponsive....any ideas? is it fried?

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  • 58 Answers

On the body of the player try to find a hole that says reset button. With needle push inside and restart the player. That could help.

Posted on Jan 17, 2008

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I dont have sandisk driver for my sansa E260..i cant transfer songs..


Sansa Not Recognized: Try connecting it to the back of your computer or another computer the back straight to the motherboard this should be USB 2.0 and see if it will recognize it as sansa or Drive/removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansas firmware and add the Usb Mode. Try to connect it to your computer at home it should recognize.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) download to a flash drive much easier. Make sure USB mode is MSC
Recovery Mode may also allow your computer to recognize the sansa
lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software when finished disconnect.... Sync to upload songs to the sansa......Hope this works

Dec 01, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

I'm trying to charge my Sansa MP3 player but am getting and error USB Device Not Recognized Help PLEASE!!!!


Try connecting it to another computer and see if it will recognize it as sansa or removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansa and add the Usb Mode. Try to connect it to your computer at home it should recognize.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) download to a flash drive much easier I used my friends labtop it worked USB 2.0

Apr 17, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

MY SANSA ISNT RECOGNIZED BY MY PC!


Try connecting it to another computer and see if it will recognize it as sansa or removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansa and add the Usb Mode. Try to connect it to your computer at home it should recognize.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) download to a flash drive much easier Make sure USB mode is MSC I use my computer to drag and drop my music from my music folder to the sansa media folder.... Open my computer click on folder what ever folder has your music in it and drag to media folder and drop (click on the (+)where it say's sansa )

Apr 14, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sandisk e260 froze after power up.


sounds like a firmware program problem and will have to be replaced. You could download an updated firmware but you will have to get a pc connection. 
After your device is plugged in, are you able to go to  "my computer" and see a drive folder that has your device on it.

Mar 01, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 says connected but device not recognized


Substitute REC fo volume + in the following:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Nov 16, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e-260


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 04, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

My computer doesnt recognize my sansa


their are over 11000 problems with this sansa 4GB player. IT is strongly recommended not to buy this ...My screen frozen, computer undection USB, songs deleted by itself, something error.and ETCCCCCCCC>.. latino, ur right, try reseetinn it , then unistall drive..might fix the problem..good luk ..

Oct 30, 2007 | SanDisk Sansa e260 MP3 Player

24 Answers

Sansa e260 says connected but device not recognized


I agree with the above suggestion. Try setting the USB Mode under "Settings" on "MSC" on the Sansa. My computer would not recognize the e260 when the mode was set to "MTP"; works fine on "MSC".

Dec 27, 2006 | SanDisk Sansa e260 MP3 Player

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