I had the same trouble with my LG blu ray . you need to upgrade your software on your blu ray. if u email Phillips customer service and ask for the link to upgrade ( which is called firmware ) the u can download it and put it on a disc . once you put the disc in the player it will update for you, see how u go
Your older bluray is likely a profile 1.1 and the newer units are 2.0. Yours will not be able to play some 2.0 discs due to not that much internal memory in the unit and it cant load the movie.
Can not get termaintor salvation to play past the start up credits on a LG blu ray player BD370 other blu disc's work fine is there a format issue?
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