Question about HP LaserJet CM1015 All-In-One Printer

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HP CM1015 copy/scan problem

My CM1015 not always, but often, produces only a completely black copy print, or sometimes a small strip correctly printed and the rest black. The same problems exists with the scanner. Sometimes, changing the BW threshold helps, but that option is not available with the copier. Printing is fine. Any ideas?

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  • msbray Jan 18, 2008

    There is no problem with the cartridges themselves as the printer works perfectly - it's just the scanner/copier modes. Thanks for responding!

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If it printing fine it is more likely the scanner that is failing.

Posted on Jan 18, 2008

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DO THIS CHECK WHERE THE CATRIDGES IS IN ORDER.OR IF IT IS LEAKING

Posted on Jan 18, 2008

  • faith muthoni Jan 18, 2008

    it is ok if it is the model of a printer then what was your suggestions.

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