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Well you said the Lines are present when you are copying and when you are sending from the fax unit. Copying and sending functions both uses the scanning unit. What you lift open the document feeder for original documents. In there you should see rollers and a glass. clean this glass with cotton swab and alcohol for left to right the entire glass. Close the unit and try copying or sending, documents should now be clean.
check the scanner glass under the cover where the documents are fedd through if you lift the lid on this you should see a thin slip of glass if this has ink or usually tipex on it the lines will be on every fax that goes out.. there might be a small roller over this that has a clip each end you can take this out for acces to hte glass
Do you mean that when you Send or Copy you get dark lines, but when you receive a fax or print from a PC it looks OK?
If so, this is usually caused by a dirty document feed glass. Get a rag and some alcohol. Open the upper lid so you can see the glass. On the left, you will see a strip of glass that goes from front to back. Put the alcohol on the rag and glean the glass. Usually there is white-out from faxing documents before they are dry (don't make so many mistakes). Let the white-out dry before faxing the document. More rarely, the culprit is the residue from stickers or tape. The latter can be hard to see, but cleaning the glass should fix the problem. Clean the flatbed glass with Windex, look at the white pad under the flatbed cover (very large rectangular pad). You can use the alcohol to clean any pen marks off of this pad.
I had the same problem, and I just fixed it. It was a tiny little black dot which was stuck to the glass where the document feeder passes the paper to. First you need to figure out where the line is on paper with respect to the paper, and just carefully run your finger on the glass to see if there is something on the glass. I removed it, cleaned the glass, and anything which I run through the document feeder is now fine. Hope this helps.
First remove the scanner control panel. pry the hinges out slightly and you can take off the control panel, then there are 4 or 5 screws and the top comes off. The 2 long rollers come out too. move the clip and slide them to the right. The scanner is the 3/4 inch wide 8 inch long scanner. ( the glass that reads your faxes to send ) It is coonected with a flat cable. It pops up when you push the clips holding it down. Lawrence