Question about Brother IntelliFAX 560 Plain Paper Fax

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Brother fax 560

My fax copes/or faxes only one-half (left side) of any document. i wiped the scanner glass and the rollers. but nothing changed. any ideas?

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Re: brother fax 560

Replace fax
only one side of scanner LED IS WORKING

Posted on Jan 17, 2008

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I keep getting a black line about 2 inches along the right side of the paper if copying as well any faxes sent are also getting that blac line. Brother fax machine intel 4750e

Well you said the Lines are present when you are copying and when you are sending from the fax unit. Copying and sending functions both uses the scanning unit. What you lift open the document feeder for original documents. In there you should see rollers and a glass. clean this glass with cotton swab and alcohol for left to right the entire glass. Close the unit and try copying or sending, documents should now be clean.

Apr 04, 2011 | Fax Machines

1 Answer

Brother Intellifax. When I make copies and send faxes there is a 2 inch black line on the side of the paper, but not when i receive faxes. Do I need a new drum? They run approximately 189.00 so any help...

It is NOT the drum. It is your document scanner. 2 inches wide is big so most likely it is not the typical scrap of paper or whiteout that gets stuck to the scanner glass. Lift up the ops panel where the documents are fed in to be copied. Look for a strip of glass that runs from one side to the other. Make sure there is nothing on the glass. At 2 inched wide it is more likely that you have some of the LED's that light up going bad. Under the glass is a row of LED's that light up to scan the document. If a block of these are not lighting up then this then causes the black band to show up. If this is the case then you will need to have the scanner repaired or buy a new machine which might be cheaper. No question tho, it is in the scanner as this is the only area that will cause clean incoming faxes but bad copies and outgoing faxes.
Good Luck and Thank You for using Fixya.

Sep 22, 2010 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Lines on fax going out, fine receiving fax

check the scanner glass under the cover where the documents are fedd through if you lift the lid on this you should see a thin slip of glass if this has ink or usually tipex on it the lines will be on every fax that goes out.. there might be a small roller over this that has a clip each end you can take this out for acces to hte glass

Jul 31, 2009 | Brother IntelliFAX 4100 Laser Fax

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Open the document feeder and look for debris on the scanner glass.

Nov 09, 2008 | Brother IntelliFAX 560 Plain Paper Fax

1 Answer

Black line on all faxes I send to recipients

open the document feeder and look for wite-out on the small scanner glass.

Sep 10, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Brother 560 manual

Go to Left click on SUPPORT. From the SUPPORT OPTIONS list, left click on MANUALS AND DOCUMENTATION. You can then download the manual for your product.

Aug 10, 2008 | Brother IntelliFAX 560 Plain Paper Fax

1 Answer

Line on fax when sending or coping.

Open the document feeder (the keypad assy) and look for wite-out on the small scanner glass.

Aug 03, 2008 | Brother IntelliFax-4100e Fax

2 Answers

Black line on faxes

Check carefully the glass, a very small point of ink or anything else can cause the black stripe. usually  it is that the problem. use windex to clean it. 

Apr 15, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

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Changing the CIS scanner

First remove the scanner control panel. pry the hinges out slightly and you can take off the control panel, then there are 4 or 5 screws and the top comes off. The 2 long rollers come out too. move the clip and slide them to the right. The scanner is the 3/4 inch wide 8 inch long scanner. ( the glass that reads your faxes to send ) It is coonected with a flat cable. It pops up when you push the clips holding it down. Lawrence

Mar 20, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black line need help

where you insert the drum, look in the machine on top there is a glass wipe it

Jan 22, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

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