Question about Hotpoint HSS25GFP Side by Side Refrigerator

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Relay clicking, not cooling either side

Fridge started clicking a couple of days ago, noticed that it maybe wasn't cooling as well as it should be. today confirmed that it was warming up so pulled all of the food out and started troubleshooting. relay on the main pcb is clicking, compressor not coming on. stops clicking if you press the ice/water dispenser lever. compressor comes on if I disconnect the lower middle connector from the upper portion of the pcb, but looks like the fans aren't working inside the fridge to circulate air.

looking inside the freezer when relay clicks, the fan bumps a little but doesn't start spinning.

front panel water doesn't work either, but that's small potatoes if the whole fridge is borked.

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  • 7 more comments 
  • mreynolds Jan 30, 2008

    Clicking and the motor will not run

  • snicker939 Feb 07, 2008

    clicking in back of refrigerator fan will not come on. water and ice despinser

    will not dispense and light goes dim. sounds like hotpoint has a continueing issue from what i have read. Any advice or comments?

  • Anonymous Feb 18, 2008

    My hotpoint HSS25GFP started not making water, but the icemaker was fine. Then it started clicking, food was starting to warm up. I noticed the fan would bump with each click, but not kick on. I called a local appliance tech who came out and said it was the "motherboard". The piece is being ordered on Monday February 18,2008. I was given an estimate price of $450.00 and up. The frige is only three years old.

  • kywelder Aug 28, 2008

    clicking in back of refrigerator fan will not come on. water and ice dispenser
    will not dispense and light goes dim.

  • gehoo Sep 14, 2008

    Same problem. Started with the ice & water dispenser not working, front lights would dim, then fridge started clicking. Might have started after a momentary power drop (less than a second, not long enough for clocks to reset). At first could 'reset' by turning fridge off and back on, now it just clicks, from relay on 'motherboard.'

  • Cheryl Clarke Dec 17, 2008

    My freezer stopped freezing. I unplugged, cleaned it and tried again. Both red and green lights are on, the motor runs ... still not working.

  • kywelder May 11, 2010

    model # HSS25GFPJWW

    serial # GH 204002

  • Anonymous Mar 24, 2014

    clicking from front pcb changed front and rear pcbs now compresser runs but is not cooling

  • Anonymous Mar 31, 2014

    Lights are one, fan inside fridge is running. Condenser fan wasn't running (Unknown duration), but is now with a little oil. But otherwise can't hear the compressor start up and don't hear any clicking that relays or solenoids usually make.



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My dad opened the freezer pannel in the back of freezer inside the fridge and when it clicks we hand spin the cooling fan right on the click and it picks up and runs i believe this could be a result from iether a magnet from cooling fan casing may be crack'd or somthing to do with the bushings

Posted on Jan 02, 2011

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First of all Give me model# and Serial#.
you will most likely have to replace main control board and evaporator fan motor. They have had a service bulletin out on this problem.

Posted on Jan 17, 2008


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