Question about SanDisk Sansa e250 MP3 Player

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Sansa e260 hey my sansa mp3 player doesnt show the main menu when i turn it just says "load main image failed,switch to recovery mode." i need someone to tell me how to fix it asap

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You need to do the following:
1. Go to recovery mode by setting the hold mode to hold ,then press record button and power/menu button.
2. Connect to computer with USB cable as per meassage on sansa
3.Download an mi4 file from for your model
4. copy this mi4 file to the 16MB partition that appears for your sansa.
5. Disconnect then power down and on again.

Posted on Jan 17, 2008


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Posted on Jan 02, 2017


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Not getting started..

Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa. here is a link to a kid showing you how to goto recovery mode.
Update software from this link..
and install the software before you recover

Jul 02, 2010 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa 260 R load main image failed message


The Sansa e260 Rhapsody could be recovered by resetting the player.
How to reset the player :
1. Player switched on.
2. Press and hold the power button for approximately 30 seconds.
3. Put the player back on.

When the fault is not resolved a firmware update / reinstallation needs to be made. There are 2 steps needed for getting new firmware on the player.

Step 1: switching the player into recovery mode / MSC mode

1. Turn off the player.
2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a memory partition will be viewable in My Computer.
5. Release the REC button.
Step 2: Update the firmware ( updating firmware always in MSC mode, see Step 1 )
Use next link for updating the firmware:
The Sansa updater installation on the computer should be the easiest way to update firmware.

Need more help ? Just post a comment.

Dec 17, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

How do i switch to recovery mode? her is a link to a kid showing you how to goto recovery mode make sure you have the update software from this link(
and run the software before you recover

Apr 19, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e200 load main image failed

i'm thinking that it has too much info on it, so it ets stuck when you turn it on.

Jul 31, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e250 mp3 player

remove ur batery and replace it or download the file archieve.exe and install audible folder.then u can switch on it.

Jul 03, 2008 | SanDisk Sansa e250 MP3 Player

4 Answers

Problem starting

Get the Sansa Recovery Tool from the sandisk website

Jun 28, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Load main image failed Switch to Recovery mode

Use the Sansa Recovery Tool on the Sandisk website

Jun 01, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

My sansa e250 ask me this

1. Put Lock on.
2. Push and Hold Both Rec and Power buttons while the power is off.

Then message should show saying: " Welcome to Recovery Mode"

Mar 17, 2008 | SanDisk Sansa e250 MP3 Player

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