Hello,
The Sansa e260 Rhapsody could be recovered by resetting the player.
How to reset the player :
1. Player switched on.
2. Press and hold the power button for approximately 30 seconds.
3. Put the player back on.
When the fault is not resolved a firmware update / reinstallation needs to be made. There are 2 steps needed for getting new firmware on the player.
Step 1:
switching the player into recovery mode / MSC mode
1. Turn off the player.
2. Slide the
Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the
REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a memory partition will be viewable in My Computer.
5. Release the
REC button.
Step 2:
Update the firmware ( updating firmware always in MSC mode, see Step 1
)
Use next link for updating the firmware:
http://kb.sandisk.com/app/answers/detail/a_id/306
The Sansa updater installation on the computer should be the easiest way to update firmware.
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