Question about Garmin StreetPilot C330 GPS Receiver

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Garmin c330 when it is turned on i get the screen that says "where to" but touch screen does not work, its like its frozen.please help. its just out of the box today

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  • pugluver Jan 19, 2008

    that did not work. the dot came on the screen but would not activate when touched. pugluver

  • rob23333 Jan 29, 2008

    I have  exact same problem i can get to the calibration screen but nothing works the screen doesn't respond to me touching it. I've had mine for about 3 months and just got done using it on a long trip. Its a great working machine just this only problem.

  • pugluver Feb 01, 2008

    I sent mine back to the company, no reply yet, but am hopeful everything turns out ok. ill let you know pugluver

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I tried the solution by Kevin A.
The first time it didn't work, but the key is to make sure that you hold BOTH the on-button AND the finger on the lower-right of the screen for the 30 seconds. (holding only the finger for 30 won't do it). Solved my issue.
Mike

Posted on May 09, 2008

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Try turning the unit off, then turn in on while pressing your finger on the bottom right of the screen and holding it there for about 30 seconds. This should bring up the calibration screen, which will have you press dots to calibrate the touch screen. See if this helps.

Posted on Jan 18, 2008

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Thanks to Kevin A his solution worked just find. One note, since the calibration was a little off on my Garmin C330, I had to work to 'find' the right corner of my screen.

Posted on Aug 17, 2008

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"I have exact same problem i can get to the calibration screen but nothing works the screen doesn't respond to me touching it. I've had mine for about 3 months and just got done using it on a long trip. Its a great working machine just this only problem."

The screen is composed of two parts, the actual lcd and a digitizer screen. There is a problem with the digitizer screen. If the unit is still under warranty get a RMA from Garmin and return the unit. If the unit is out of warranty then sell it and buy a new unit. It cost about $130.00 + shipping for the screen and digitizer and refurbished C330 unit can be purchased on the internet with 2008 maps for about $140 + shipping.

Posted on Jan 31, 2008

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1 Answer

Frozen Screen


I had this problem and the only way to solve a frozen screen is to let the unit run out of battery and bring it back to life. Battery will die out on you for 6~8 hours. Once battery is dead you must do the following.

Waking up your c330...

If you left your Garmin c330 on running the battery will have 1% life left. If you turn c330 back on again, it will flash screen for 3 seconds then die, even charging it at this point will not wake it back up. TO BRING IT BACK TO LIFE... plug in the power home or car into Garmin c330. There is a tab in the front Garmin gray frame of your screen. You must take like your fingernails and under the logo "GARMIN" pull the whole gray plastic frame off. Underneath the plastic frame to the right hand side. There is a "RESET" button. Make sure power is plugged in while hitting reset. Your battery should come back to life. Cheers

Mar 28, 2009 | Garmin StreetPilot C330 GPS Receiver

1 Answer

My streetpilot c330 won"t shut off.


IT'S CALLED A FROZEN SCREEN...

2 OPTIONS

ONE, RESET IT !!! (See resetting instructions below)

TWO, let the battery die out!

Waking up your c330...

If you left your Garmin c330 on running the battery will have 1% life left. If you turn c330 back on again, it will flash screen for 3 seconds then die, even charging it at this point will not wake it back up. TO BRING IT BACK TO LIFE... plug in the power home or car into Garmin c330. There is a tab in the front Garmin gray frame of your screen. You must take like your fingernails and under the logo "GARMIN" pull the whole gray plastic frame off. Underneath the plastic frame to the right hand side. There is a "RESET" button. Make sure power is plugged in while hitting reset. Your battery should come back to life. Cheers

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2 OPTIONS

ONE, RESET IT !!! (See resetting instructions below)

TWO, let the battery die out!

Waking up your c330...

If you left your Garmin c330 on running the battery will have 1% life left. If you turn c330 back on again, it will flash screen for 3 seconds then die, even charging it at this point will not wake it back up. TO BRING IT BACK TO LIFE... plug in the power home or car into Garmin c330. There is a tab in the front Garmin gray frame of your screen. You must take like your fingernails and under the logo "GARMIN" pull the whole gray plastic frame off. Underneath the plastic frame to the right hand side. There is a "RESET" button. Make sure power is plugged in while hitting reset. Your battery should come back to life. Cheers

Feb 28, 2009 | Garmin StreetPilot C330 GPS Receiver

1 Answer

My navigon 2100 is frozen. how do i unfreeze it?


2 OPTIONS

ONE, RESET IT !!! (See resetting instructions below)

TWO, let the battery die out!

Waking up your c330...

If you left your Garmin c330 on running the battery will have 1% life left. If you turn c330 back on again, it will flash screen for 3 seconds then die, even charging it at this point will not wake it back up. TO BRING IT BACK TO LIFE... plug in the power home or car into Garmin c330. There is a tab in the front Garmin gray frame of your screen. You must take like your fingernails and under the logo "GARMIN" pull the whole gray plastic frame off. Underneath the plastic frame to the right hand side. There is a "RESET" button. Make sure power is plugged in while hitting reset. Your battery should come back to life. Cheers

Oct 25, 2008 | Garmin StreetPilot C330 GPS Receiver

1 Answer

My Garmin streetpilot c330


peel off the plastic part that says Garmin that surrounds the screen.. there is a button there that says reset.. press it... though.. you may lose some data.. not sure.

Oct 22, 2008 | Garmin StreetPilot C330 GPS Receiver

1 Answer

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reset button under thin band on face plate. mine did the same thing

Jun 25, 2008 | Garmin StreetPilot C330 GPS Receiver

5 Answers

Garmin c330


You will need to reset the device.
1. On the silver faceplat, under the word "Garmin", there is a tab. Remove the silver-ish fram carefully by pulling on the tab with your nail then by the sides.
2. once removed, press the reset button.
3. Once reset, the unit should work properly.

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2 Answers

Garmin Street Pilot C330 - screen problem


This doesn't fix Sitfar's problem, but for those how might find this helpful from Garmin's site: Question:  The touch screen is not responding correctly when I touch it. How can I recalibrate the screen?
Answer: To recalibrate the touch screen:
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  2. With the unit off, touch and hold the Power button for 30 - 40 seconds.
  3. Follow the instructions on the screen.

May 09, 2008 | Garmin StreetPilot C330 GPS Receiver

1 Answer

Frozen screen


Resetting Your c330
If your unit locks up, press the Power button to turn off the unit, then press again to turn the unit back on. If this does not help, reset your C330.
1. Place your thumb nail in the groove located under the Garmin logo on the face plate.
2. Gently pull off the face plate.
3. Press the Reset button.
4. Turn the unit back on; it will operate normally

Apr 04, 2008 | Garmin StreetPilot C330 GPS Receiver

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