Question about Casio EXILIM Card EX-S770 Digital Camera

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Unable to upload pictures and battery drainage

Hi - I got my Exilim S770 for Christmas and have been problems since day #1.  When I put in on the cradle in order to upload the picture, no lights turn on in the cradle to let me know if it's charging or not.  If I take the camera off, then on again, then sometimes it will work but the battery is then drained.  The other problem I have is that there seems to be a problem with the USB connection.  The camera is not communicating with my computer at all and I haven't been able to upload any pictures to my computer.  Any solutions? Thanks in advance!!

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Re: Unable to upload pictures and battery drainage

This seems like a dud camera set up.
Unload any software and if you can try to connect the camera via another route, and or get the card read by another route- card reader, friends camera/computer/photo shop -
Some how you have to pindwon that is not doing its stuff.
It may be the camera package is faulty and needs to go back.
Remove the software and the let computer do the work

Posted on Feb 01, 2008

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Call tech support and they will replace the battery for you free of charge.

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Hi there I have the same problem. I rang Casio Customer Service today on 020 8452 7253 Mon-Fri 08:00-18:00 & Sat 08:00 - 16:00. They were very helpful. There is a known fault with a particular batch of batteries and they are sending me out a new one. Should be with me within 3-4 days & they are confident it will solve the problem. This is my second Casio I have had too!

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Remove the software [Control Panel/Add remove software/ Casio.
Restart Computer.
Plug camera in
Make sure it is set to Upload.
Windows does the rest

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