Question about Sony Playstation 3 (PS3) Console

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Cannot read game and movie disc

My sony ps3 that i bought in the U.A.E is 1 year old already and the time iam playing resistance game it hang in the middle of the game i tride to eject the disc with the controler nithing happens and i turn it off and turn on again now it woudnt play anything plz try to solve my problem my warranty is lost and i dont know if sony can help me!

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Re: Cannot read game and movie disc

Just call sony and when you get the automated press 0

Posted on May 22, 2008

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Re: Cannot read game and movie disc


Posted on Jan 17, 2008

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Why wont my PS3 play any blueray games or movies?

Try using a lens cleaning disc. If that doesn't help your PS3's disc drive is probably dying. Time to call Sony support...

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My ps3 console will not read my games or movies and try a disc cleaner & nothing

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You just need to readjust the lens that sounds difficult but really it is not too tough.
Check out this PS3 Repair blog and get the fix you need.

Nov 25, 2011 | Sony Playstation 3 (PS3) Console

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Ps3 plays DVD and Blueray just fine, but will not play game discs... can't seem to read them. discs are in perfect condition, tried several different discs, no luck.

Some time when that happens the system configuration is wrong reset the configuration to game play on. That should let you play Movies and game.But!, make sure you remove the disk.

Aug 04, 2010 | Sony Playstation 3 (PS3) Console

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Not reading games year and half nold 80 gb adult play in games no movies played on it .

check the discs for marks, try movie discs, if these are the same the laser has gone

Jul 28, 2009 | Sony Playstation 3 (PS3) Console

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Ps3 not registering disc's

Hi there my PS3 experienced a similar fault (40gb) & I would recomend you contact Sony PS3 Helpline as explained below.
This fault was fixed by contacting Sony Helpline directly & explaining the fault (laser/hard drive damaged). They agreed to fix this fault free of charge & honoured my warranty as I bought this system in January 2007 by faxing them proof of purchase. They arranged to collect my PS3 via courier & advised that it will be returned within approx 3 weeks along with an extended 3 month warranty. I have to say that Sony Helpline were very helpful & their customer assistance was excellent & if your PS3 does breakdown I would recomend that you contact the Helpline first to enquire if they can assist with the problem before seeking to have this fixed at a potential cost of £100.00 upwards by independant PS3 fixers.

Apr 23, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Wont play games or movies

Its a problem for the PS3 known as the SoD. It means you cant read any discs now. You can play demos and stuff stored on ur PS3 thpugh. If its under warranty, sony WILL fix it for ya.  
If not, be ready to shell out 125$

Mar 23, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 froze and it won't read games but it reads movies

It's a Sony defect with the blu-ray lasers. They only last 1-3 years with average use. If your PS3 is less than a year old and you still have the original receipt Sony will repair the problem for free. Otherwise they're going to charge you $150 for the repair. You can reach them at: 1-800-345-SONY

Unless you have a technical background in electronics there's nothing I would suggest doing. A firmware update and or CD /DVD cleaner disk will do nothing for your problem. I've fixed more than 100 PS3's with this exact problem so I know exactly what I'm talking about.

Feb 15, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Read disc error

Same problem here, your only option is to send it in to sony.  I'm about to click submit with my card information to pay the fee.  Mine reads everything but blu ray games and movies.  If yours is over a year old it's probably out of warranty like mine unless you bought the extended warranty.  For you crlnmcgrth, i would check and see if you can find out when you bought yours exactly.  If you are still under warranty sony will fix it for free or send you another system identical to yours for free.  Call 1-800-345-sony.  They open at 9 am est or 6 pst. Hope this helps.  

Jan 13, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 will not read discs

Replace the lens unit (KES-400 AAA).
For fflam , it sounds like the youd disk mechanism is misaligned.
Try to find a unit of ebay that is has a defective lens and replace it with your lens.

Sep 23, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 not reading any kind of discs

this must be a bd reading problem i think that the bd reader is damaged i dunno how but it seems to be that the bds aren't running so u'd better try any other game ...if it doesn't work so please go to sony mending center r maybe u can contact the store where u have bought ur ps3...

Sep 21, 2008 | Sony Playstation 3 (PS3) Console

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