Question about HP Photosmart D7360 All-In-One InkJet Printer

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HP Photosmart D7360

Printer ran out of Magemta cartridge ink. Installed a new cartridge, and printer says that cartridge is empty and will not print. Installed another new cartridge - same message.

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Re: HP Photosmart D7360

Try cleaning the cartridge contacts with alcohol and cotton swab.

Posted on Jan 16, 2008

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Reset the product:
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  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
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HP support decided it could not be repaired on line, agreed to replace it but found it was a few days out of it is dead in the water. Probably not cost effective to repair it.

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