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Printer ran out of Magemta cartridge ink. Installed a new cartridge, and printer says that cartridge is empty and will not print. Installed another new cartridge - same message.

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Try pressing the confirm button on the printer.

Posted on Jan 16, 2008


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Do you know for sure the original cartridge was empty? Take a clean pencil with eraser, and gently "erase" the electrical contacts on the cartridge and the printer where the 2 connect. See if that helps. If it is USB, unplug it and plug it back in. You might try to uninstall and reinstall the driver for the printer.

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Did you pull the plastic tape off of the cartridge?

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you need to print only in black if that is all the ink you have, and also you need to remove the color cartridge as it still registers in the printer as able to be used, although it is empty or near so. Did you remove the tape over the print head fron the new ink cartridge? Do a print head alignment, or use the toolbox icon to tell the printer that you just replaced the cartridge. Some HP models chip the ink cartridges so even a refill wont register as a full tank and the printer wont print. chip needs to be reset (difficult) or just replaced with a new cartridge.

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Depending on how many times you have refilled the wells of the cartride the sensor inside may be going bad as the manufature of the cartridge only intended it for a one time use. My recommendation would be to buy a off brand compatible and refill those.

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After changing cartridge, printer will not print, z645?

First... check to make sure you removed the yellow tab from the new print cartridge

put the ink cartridge back into the printer

click Start
click Control Panel
open Printers and Faxes
click (or double click to open) your printer icon
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Then try printing again.
If this does not work, look in the manual that came with the printer and check out the troubleshooting section.

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