Question about LG WM1814CW Front Load Washer

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Lg wm1812cw front load washer

I have noticed laundry soap leaking out the bottom of the dispenser tray.  When I took the tray out there was laundry soap or fabric softener build up below the tray.  It was so built up that it came to the bottom of the dispenser tray.  In some areas it was 2" deep.  I cleaned this out and did a load of laundry.  I took the tray out to see if there was any residue.  When I ran my finger across it there was laundry soap still in the bottom, below the dispensing tray.  I did not use fabric softener in that load and I only use the fabric softner in the summer when I hang clothes on the clothes line.  
What can I do to have all of the soap rinsed into the machine?
Angela Larrabee mlarrabe@netzero.com

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  • Angie62 Feb 05, 2008

    This makes sense to me.  We have a whole house filter, that gets clogged and the water pressure can be slow when the filter needs to be changed.




    Thank you

  • Anonymous Mar 21, 2014

    Took soap dispenser out to clean and cannot manage to get it back in place.

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We had the same problem- for us it was because we were mixing laundry booster (Oxyclean) with liquid soap in the dispenser. It seems the water running through the tray had insufficient pressure to properly flush the tray out, so residue accumulated on the back & underside of the tray. Our water pressure is good here, and we don't use a water softener or filters that can reduce the pressure. Unfortunately it seems to just be a bad design of the soap dispenser tray.

We also had a problem with water/bleach leaking from our soap dispenser- when we used the bleach compartment in the dispenser we got leaks dripping onto the floor from behind the front cover of the washing machine. It was running down the front of the washer behind the front cover & coming out onto the floor. The repair guy said this was because the dispenser tray was pulled out too far, but the reason we were pulling the soap tray out so far was because the bleach compartment was too far back in the tray to use if we didn't. Now we just leave the drawer partially closed & pour the bleach directly into the soap compartment along with the soap.

Posted on Feb 10, 2008

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Is your water fill cycle slow? If there is not enough water supply pressure due to blockage, a trickle may not be enough to get all the soap into the tub and you'll be left with a wet clump of soap. If you've got a brisk supply of water, then it isn't flowing through the soap dispenser properly. Good Luck!

Posted on Feb 05, 2008

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