Question about Pinnacle Studio 500-PCI version 10 (210100482) Video Capture

1 Answer

Pinnacle Studio 500 PCI version 10

I bought the pinnacle studio 500 pci version 10. I have been trying for days to download the software. I put in the disc 1 and it gets past the serial number and starts the download but only gets as far as downloading the help file. (2 green bars on the dowload page) It then stops working and locks up. I have to end program to get out of it. I then have to restart my computer as I cannot get on the internet without doing so. I have tried removing the help file and any trace of the program and starting again but get no further. My computer has a high spec and is running win xp pro. I tried the cd out on another computer and it downloaded so there is no problem with the cd. I have download other programs on the pc and had no problems. Can someone help, it's driving me nuts?

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  • ifonly Jan 20, 2008

    Hi Thank your, I don't know if I can do this as I actually got the program installed by downloading it with win xp in Safe mode. Now although the program is working my computer has a problem as when I try to switch off it comes up with a program is still running and also if I leave my computer (switched on) for a while the screen saver stops working and sometimes the icons on the desktop dissappear and the picture gets bigger. Have to switch off and restart. Apart from that everthing seems to be working. Perhaps I should delete program and follow your suggestion.

  • fnd83 Mar 24, 2008

    how can i download the driver for my card ?

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If you are running Internet Explorer 7, this could be coverred by this fix from Pinnacle:
http://pinnacle.custhelp.com/cgi-bin/pinnacle.cfg/php/enduser/std_adp.php?p_faqid=14681
You need to download the Pixie5Updater tool.
Hope that helps,
HP

Posted on Jan 20, 2008

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3 Suggested Answers

6ya6ya

6ya staff

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Posted on Jan 02, 2017

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Anonymous

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SOURCE: I have a tv tuner card pinnacle studio PCTV pro 4.0 my driver CD

which top of the range tv tuner you can recommend for my pc( FUJITSU, Pentium 4, 3 ghz, 512ram

Posted on Mar 06, 2009

Awawada

Awawada

  • 201 Answers

SOURCE: SERIAL NUMBER PINNACLE VER 10 500-PCI PN:230100161

This is illegal. Please buy this product.

I gave this answer for your best. Because with an illegal key you will not be able to download updates & get support.

Additionally you make a crime.

Posted on Jun 20, 2010

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