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Two line phones - voice carry over

This is a small office with several different types of phone. They are 2-line phones. When I am on line 1, and a call comes into line 2 - I can hear that conversation as well as my own. This happens on all the phones.

How can I solve this problem.

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Re: Two line phones - voice carry over

Could be dampness in a connection box, or faulty switchboard (if there is one ) and it could also be an external line fault, your first step should be to get the phone company to test the lines or carry out a self test if your phone company has this facility code.

Hope this helps you a bit !

if all your office phones are internal and there are no damp locations, I would opt for moisture ingress in some of the external cables causing a line fault, could also be line induction, but phone company can check.

Posted on Jan 16, 2008

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