Question about Toshiba Satellite A100-S8111TD Notebook

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DVD/CD Rom Drive


My disk drive can not read any CD's but can read and write DVD's. I've tried the Microsoft fix that I found around the internet involving deleting upperfilters from the registry but the entry isn't even there.
Also, I've tried uninstalling the driver and installing it again, and I've deleted the device and rebooted, still to no avail.

Any other ideas?

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Re: DVD/CD Rom Drive

Are u on vista what kinda cds any or or burned is ther firmware update for yours

Posted on Jan 16, 2008

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Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)" . You can click on this link for your reference

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
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Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
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