Question about Samsung YP-K3 MP3 Player
I have an mp4 I received for christmas and it worked perfectly until a few days ago when. I tried to play my music it says disc error I try to play my movies it days disc error I try to look at my pictures but it says disc error. What can I do to fix this i tried leaving it plugged into the computer for a few hours in hopes that it would reset. But no luck so please tell me what to do to fix this problem. Thank You Joe
1. There is a reset button at the back of the player. Press it with a paper clip.
If that doesn't fix the problem:
2. Update the firmware by downloading it from the Samsung website. You will be able to locate the software by clicking on the Support link.
If the updated firmware doesn't solve the problem then the problem is hardware.
You won't be able to fix it if it is a hardware fault so don't even try to open the unit. You will need to return it and have it fixed under warranty.
Posted on Jan 21, 2008
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