Question about Canon imageRUNNER C3200 Copier

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Cannot send email from a Canon 3380i

After we have changed to a new email server we cannot send out any documents to our internal email address. Cannot find any doc at canon or its own reference guide.
Any ideas?

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  • 4theITfolks Jan 17, 2008

    Yes, I did before posting my problem.

  • Anonymous Mar 12, 2014

    can't send scan as e-mail, network is ok, smtp server is ok

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  • 14 Answers

Most likely you will have to log into the machines interface by putting the machines IP address in your web browser. Once there you will have to put the new email settings in the machine so it can email properly.

Posted on Jan 17, 2008

  • Darick Sparks
    Darick Sparks Jan 18, 2008

    If you put in your SMTP server address and the POP3 server address by nmae the system sometimes can become confused depending on your email provider. I have had to put in the actual IP address of the servers before to make them work. (ie 198.1.1.1 instead of smtp.qwest.mail)

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How to configer email address in lotus notes


From what provider are you trying to configure email?If its gmail,

1. Create a Lotus Notes database file to store your POP emails: Lotus Notes does not create a file automatically as Thunderbird or other mail clients do but you have to manually point the mails to flow to a file that is already existing.
2. In the local Address Book, create two accounts for accepting incoming email and sending outgoing email on Gmail. Names are not important but the configuration on the two accounts is!
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c. Login Name: Your gmail email address (complete with the @gmail.com)
d. Password: Your password
e. Protocol: POP
f. SSL: Enabled
g. Only from Location(s): Doesn't matter. Although I would recommend creating a location document specific for Gmail if you are also using Domino Server. I chose creating a location (Gmail).
Protocol Configuration tab: There is only one field here and it doesn't matter what you do with it.
Advanced Tab: This is the most important tab.
a. Port Number: 995
b. Accept SSL site certificates: Yes (Most of the articles on the web tell you to choose No here. But it does work. Trust me. I have tried it)
c. Accept expired SSL certificates: Yes. (Most of the articles on the web tell you to choose No here. But it does work. Trust me. I have tried it)
d. Send SSL certificates when asked (outbound connections only): No.
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3. Click on Save and Close to save the document and exit. Now you will need to create another account document to handle the outgoing email.
Account document for Outgoing Gmail:
The Basics Tab
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751 cannot connect to server
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Ignore POP or recieve options as they are for IFAX.

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