Question about Canon imageRUNNER C3200 Copier

1 Answer

Cannot send email from a Canon 3380i

After we have changed to a new email server we cannot send out any documents to our internal email address. Cannot find any doc at canon or its own reference guide.
Any ideas?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 14 Answers
Re: cannot send email from a Canon 3380i

Most likely you will have to log into the machines interface by putting the machines IP address in your web browser. Once there you will have to put the new email settings in the machine so it can email properly.

Posted on Jan 17, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Scan to Email Configuration, Step by Step

Just set up email as normal, scan doc to pc,check docs or scan folder on pc for scanned doc, open new email and click the attach icon, navigate to scanned doc folder, highlight and press ok, then type address and send.

Feb 22, 2015 | Konica Minolta Minolta BIZHUB 3320 BRAND...

1 Answer

I need to set my Canon Pixma MX430 to a new internet provider. How do I do this?

You need to change the router settings note the model number of the Router or modem and phone your ISP and find out the settings that need to change. The router uses an internal ip range so you do not need to change the internal ip ranges just the settings to talk with the ISP . Your ISP should be able to guide you through the router settings. The Pixma should not be affected by the change of ISP unless the internal range of IP addresses has been changed. the internal range is to or to you may need to change the email pop server and the smtp server name if stored in the printer for emailing out scanned items. The printer should have a setup CD to set these items

Aug 31, 2014 | Printers & Copiers

1 Answer

How do I email a document from a printer?

you will have to create an E-mail account for the printer in your mail server, then configure that email/password on the printer's SMTP configuration through the web browser or the printers panel.
once done, add email to the printers address book and start sending scans via email to employees.

I hope this helps,

Jan 17, 2012 | Canon Printers & Copiers

1 Answer

When i scan to email, i get an error; "send error 2202" and the document is not sent to email. The Kyocera fs-1028mfp printer is connected to the LAN using a network cable.

Apparently there is a communication error between the printer mail server. Can you ping both reliably ? Is it an internal mail server ? If yes, can you ping the printer from it ? Did you try changing the network cable ? How about IP addresses ? Could there be a conflict ?
Franck Horlaville TAM Software

Sep 12, 2011 | Kyocera FS-1118 Printer

1 Answer

I'm trying to figure out how to scan a document and send it to email using an IKON (Canon) imagerunner C3220 copier? Is this possible?

The following steps will allow you to send and receive E-mail: 1. Make sure you have all of your TCP/IP information set up (IP address, Subnet Mask, Gateway, DNS Server (if one), Host Name, and Domain name of your Domain) before you begin.
2. Enter into the Network Settings and Select E-mail/I-Fax.
3. If you are setting this up for SMTP (Simple Mail Transport Protocol) to send E-mail and I-Fax, enter the IP address or Fully Qualified Domain Name (FQDN) of your mail server in the SMTP Server section. For example: Then enter the email address that will be the default sender in the SMTP Address field.
4. If you use POP3 and want to receive e- imageRUNNER mail and I-Faxes, fill in the IP address or FQDN of your POP3 server and the account added for the imageRUNNER-iR. The password is optional and needs to be entered if set on the e-mail account of the imageRUNNER-iR. Set the POP interval (how often the machine will log in and check for mail).
5. Reboot the device.
-If the SMTP mail server requires authentication for sending email, enter Encryption/Authentication login information (SMTP authentication via a username and password).
- For the models that do not support SMTP authentication, the administrator will need to set up a SMTP Relay.

Apr 14, 2010 | Canon imageRUNNER C3220 Color Copier

1 Answer

How do I scan a document to send as an attachment via email on Canon ImageRunner 1023iF

First your company must have a e-mail server.Enter the server ip address in the smtp server address in the additional funcktion,system settings,network settings page untill you get the smtp server address.

Nov 03, 2009 | Canon imageRUNNER 1023iF Black and White...

1 Answer

CF2002 Trouble Scanning to Email

scan to email can only be setup to work on a internal email server if the email server is external it will not work. also make sure you input the admin email address and the from email address when configuing the machine

May 14, 2009 | Konica Minolta Printers & Copiers

1 Answer

How do you set up email on a networked canon ir4570

If your machine has universal send feature installed you will need the following items

email server address i.e (for bellsouth dsl customers)
you may also have internal mail server, ck with IT dept to see if applicable

whether your email server requires authentication or not if so you will need login and password so email will pass from machine to server then routed to destination

settings are available and easily programmed thru the RUI (remote user interface) by typing the IP address in your browser and click on add'l functions scroll down to bottom of the page and look on right column under email and ifax settings. There is the area to input settings.

Once that is set browse to address book to enter scan to email addresses.

All can be done from main control panel also.

Hope this helps, also on the "send" page is where you go to perform the scans not the "scanner" tab. That is also where you can change file formats from tiff, pdf, or jpeg.


Apr 23, 2009 | Canon imageRUNNER 1023iF Black and White...

1 Answer

Scanning to C352 server connect error

Check you smtp server settings in admin settings. Verify there correct. If your smtp server needs your email address and password to send, that should be populated as well under them smtp authentication settings.

Oct 20, 2008 | Konica Minolta bizhub C250 All-In-One...

2 Answers

E-mailing docs

Is there only one email address that doesnt work, or are they all not working?, also have you had a change on your network lately?, your copier will be tied into your email server and any changes will directly affect your copier, if so you may need to call in your IT to input the new server name into the copier.

Dec 04, 2007 | Canon imageRUNNER 5000 Copier

Not finding what you are looking for?
Canon imageRUNNER C3200 Copier Logo

Related Topics:

1,255 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts


Level 3 Expert

93922 Answers

old marine
old marine

Level 3 Expert

1298 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides