Question about Nortel Norstar 16-Line PBX Speakerphone

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Nortel CallPilot Manager

I am trying to change the message that incoming callers hear after we have put our system on Night Mode. I have forgotten my password for the CallPilot Manager website. How can I get a new password or download info on how to change our greeting and Auto Attendant info?
Thanks, Laura Adams
laura@carpetcompany3.com
407-888-8008

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We have a Norton CallPilot system - can I arrange it to call forward to outside lines from each extension?

Posted on Dec 23, 2009

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I think the best thing I can do is give you the link to the user guides so that you can pick the one most suited to your application, as Call Pilot has many facets ... Good Luck

http://support.nortel.com/go/main.jsp?cscat=DOCUMENTATION&poid=8165&viewOptSelect=3|1

Posted on Jan 16, 2008

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Is there another way to know I have a voicemail without checking the lines periodically and listening for the beeps? Also when I transfer a call to another number it does not provide the callers ID on


These features are handled by the system, not by the phone. You need to ask you administrator to enable the message waiting indicator on your voice mail. When you transfer a call the incoming CLID flashes only for a brief second on the target display. I am not sure that can be changed - it depends on your Nortel hardware and OS version.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/dave_fb2c45146b845cea

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I suspect you cannot do what you are looking for because as I mentioned, the phone itself does not have caller ID and only displays what the phone system tells it to. It is more complicated for a caller ID system to store a list of previous calls when you have multiple lines and multiple phones. Would you want to see a list of every call that has come in, just the calls that rang at your station or just the calls that rang and you answered at your station.... BUT... this may be ansered in a user guide specific to your phone system or your caller ID interface.

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