Question about Dell 924 All-in-One InkJet Printer

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Dell All-in-One 924 Ink Jet "phantom" paper jam

My Dell All-in-One Ink Jet printer has a "phantom" paper jam. It blinks at me and tells me to clear the jam (which there is none) and then press >. When I do this nothing happens. It still registers a jam. Another "wiz" said to unplug it from the wall and then press # & 9 when you replug it in to reset it but there are no #, &. or 9 buttons on my printer. What do I do?!? Am I just missing something?

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Re: Dell All-in-One 924 Ink Jet "phantom" paper jam

I had the same problem and it was really getting annoying. I opened it up and took out the ink cartridges and put them back in then I turned the thing off for about 10 minutes. Mainly so I wouldn't smash it out of anger. When I turned it back on I printed a test page and all was well. I don't know if this will work for you, it seems pretty random but you just never know. Good luck!

Posted on Jan 29, 2008

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Clear the paper jam. Press >to continue message.

TRY MASTER RESET unplug printer PRESS # & 9 as you plug it back in the wall this will reset printer

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Check the paper track- just in case a fragment has ben elft behind. A suck out with a vacuum may be a good ides to be sure. Then close it down unplug the mains supply. Leave a couple hours- then see what happens If still introuble take a look on here

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