Question about HP LaserJet 2430dtn Printer

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Hp Lj 2430TN Printer

My Hp Lj 2430 TN is telling me to "install black cartridge". I've tried 2 cartridges with the same message....Suggestions??

Thank you
Knightly

Posted by on

  • knightly Jan 20, 2008

    Tried a 3rd cartridge...OEM this time...Printer still shows the same message

  • Yan Ducharme May 11, 2010

    are they genuine or compatible type of cartridge?



    sometime the chipset on some compatible model are just faulty.

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We ran into this problem a lot when this series first came out. There is a simple sensor on the left hand side of the toner cartridge area inside the printer that physically detects that a toner is installed (or not). With the left cover off, there is a plastic bracket that holds a lever; unless it is not, then it tells you that you have no toner installed. Lame.

Posted on Jun 24, 2008

  • Anonymous Jul 14, 2015

    this was my problem as well. The actuator was wedged in place thinking there was no cartridge. Thanks!

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I agree the chipset are sometimes faulty also try taking the cartridge out and using a soft cloth wipe the area clean where the chipset go as there maybe toner on the receivers.

Thanks J

Posted on Jan 17, 2008

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