Question about Saeco VIA Venezia

2 Answers

No water coming through portafilter to make espresso.

No water comes through the filter to make espresso. The steam works fine and it doesn't work with portafilter removed either, so it's not the grounds. Water looks like it's trying to pump through the hose. Please help - it's a new machine too.

Posted by on


2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 1,089 Answers

You have a stuck check valve. Try running the pump with the steam knob open, then shutting it then, opening it 4 or 5 times and see if it will pop open. Make sure that you don't have the portafilter in at the time you are doing this.

Posted on Dec 03, 2009

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

I have a brand new Via that never worked right out of the box. Could barely get any espresso to come through the portafilter. Got a new portafilter and the espresso now flies out of the machine beautifully. Seems they are shipping units with faulty portafilter. Bad news is a new portafilter is like $65. See if you can get them to give you a new one.

Posted on Jan 14, 2010


1 Suggested Answer

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hi. When the 1-cup or 2-cup filter is in, and the machine is set to run, the water comes through the delivery spout in a steady stream for about 2 seconds and then sprays water (espresso) and steam...

i can try and help you get this figured out1st thing i would try is to start a shot without the portafilter in the machine. does water come through the screen, or is there literally steam coming through, or both. i have a feeling your either not putting enough coffee in the portafilter (basket) and/or the grind is not fine enough. it should take about 23-33 seconds to get a total of 1 1/2 oz of espresso. let me know if this helps, brian

Mar 14, 2011 | Gaggia Classic Espresso Machine

1 Answer

My machine blinking on steam, the wand does not want t o steam, the espresso does not pour. The knob is turned on stand by , but still some steaming noise comes, but no steam comes from the wand, nor...

When it is blinking on steam it means it is preparing the unit for steam. When the steam light goes solid your unit is ready to make steam.

  • Turn from standby to steam then wait for steam light to go solid.
  • When solid steam wand will begin dribbling then spitting out water, which will then turn to steam.
  • When it begins to steam, turn back to standby. NOTE: you only have 6 seconds before steaming turns off.
  • place steaming wand in jug and turn from standby back to steam.
You will hear pumping noises when you turn off your steam, because it releases the steam and puts the excess water in to the drip tray.
  • make sure your bean hopper is properly locked in to the unit. Grinder won't work if hopper not locked in.
  • Make sure your water filter has been prepped and locked securely in to the reservoir and your reservoir is filled.
  • Use fresh beans.
  • Sounds funny but use good quality water, do not use ordinary tap water. Make sure it is filtered or use bottled water (cooler bottles).
  • Try to grind your beans to a good consistancy.
  • Breville recomends about 10kg tamping pressure, use a set of scales to check the feel.
  • Tamp to about 3-5 mm below rim of grouphead (portafilter). Or the tamp has a guide on the side, that silver side on the tamp is the tamp line. Pretty vauge about that in the book.
If all else fails go to and check your model and watch some of the vid clips.

Jan 06, 2011 | Breville Fresca BES860 2Cup Coffee Maker

1 Answer

I descaled my machine and then cleaned the porta filter. When I remived the portat filter another internal screw came out. When I put them both back in tight I get water or steam leaking out of the porta...

If what you are calling the portafilter is actually the shower filter,( portafilter is what you put the coffee in, shower filter is the one in the group head which is held in by a single screw) then when that second screw fell out it sounds like one or two other things may have fallen out also. To stop water/ steam leaking out the boiler, a small rubber seal and spring seat up in the hole where the water comes out. You need to find them or get new items and fit them to the machine. If not sure, get a parts diagram and you will see what I mean. They are easy to replace.

Dec 15, 2010 | Saeco VIA Venezia

1 Answer

Water comes out of steam nossle when operating brew button

If it only happens when you are brewing a coffee, and not while you are just running the head without the portafilter in place, then the grind might be too fine and the resulting pressure is forcing through the valve. Easiest solution replace the steam valve.

Nov 27, 2009 | Gaggia Baby Espresso Machine

1 Answer

The machine is only a couple months old. It is

check grinder maybe is too fine ,go litlle bit courser and try

Jul 01, 2009 | Rancilio Silvia Espresso Machine

2 Answers

My Cuisanart Espresso Maker EM-100 is creating a vacuum, so no liquid comes out and then I have to wait an hour to be able to remove the part that holds the coffee. Apparently it creates a vaccuum, holding...

Very strange problem for that model. I would remove the portafilter holder, and then run 3 cups distilled white vinegar through the machine - let it run on the espresso setting first, then let it run on the steam/water setting, with the function knob turned to water, and not steam. Clean any espresso grinds off the metal element that the portafilter holder usually conceals. Then try making a batch using the double filter basket, but only use a tiny amount of espresso - don't tamp very hard. If all is well, proceed to use the espresso maker. If not, call Cuisinart - that model has a 3-year warranty.

-Tha Mp3 Doctor

Apr 06, 2009 | Cuisinart EM-200 Espresso Machine

1 Answer

Delonghi EC 155 general help

You don't have to wait 15 mins. just a few minutes, then run some hot water to warm up the portafilter and dry it up, fill it up with coffee and when you get the gree light again, make your espresso . You will have to have a good fine coffee and make sure to pack the coffee really good and don't leave any around the edges , so could make a good seal. If you have steam coming out of the machine , is maybe to hot and is ready to brew . Cool down the machine after use, run water through it and let the steam out of the nozzle.

Feb 02, 2009 | DeLonghi EC155 Espresso Machine

1 Answer

Gaggia classic espresso machine doesn't pour water but the water pump seems to work fine.

Don't be annoyed, but the first thing is to eliminate possible obvious reasons.

First -- Do you have the water reservoir filled?

Second -- Is the Steam Toggle (the middle black button) turned on? If so, that's the problem. Turn it off, then turn on the far right button -- the machine should purge steam from the group head which will turn to water quickly.

Third -- do you have a blind filter in the portafilter? That is, is there anything other than the filter basket inside the portafilter handle?

Can you get water to come out of the steam handle? To do this, open the steam valve (the round knob on the side of the machine) by turning it toward you. Then, turn on the machine using the third black button. You should hear the pump running and water should flow through the steam wand. If it doesn't, my guess is that the pump is shot.

There is not an awful lot involved in engineering terms in the system, so if water is not coming out at all after trying all of these things, you're going to have to have it serviced by someoe who can actually address the pump issue. This can be done at home, but if it's under warranty I wouldn't hassle with it.

Jan 19, 2009 | Gaggia Classic Espresso Machine

Not finding what you are looking for?
Saeco VIA Venezia Logo

Related Topics:

924 people viewed this question

Ask a Question

Usually answered in minutes!

Top Saeco Coffee Makers & Espresso Machines Experts

Pierre Laplante

Level 3 Expert

2042 Answers

Ray Murphy

Level 2 Expert

68 Answers


Level 2 Expert

96 Answers

Are you a Saeco Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides