Printer/scanner making a hunting sound will not function
In the past few months the machine began making a hunting sound and stopped functioning. I would turn the machine off, wait a while and turn it back on and it would work, at least for awhile. Now, as soon as I turn on the printer, it begins to make the same sound and the display shows: scanner bulb warming up, except that it does not stop making this sound and it will not function.
I contacted HP support and they told me to REINIT FFS, which I did. It didn't work and they then suggested to restore factory default. This did not help either. Any suggestions on how to get my multifunction working again?
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If printer driver was shared from one of the pc, only the printing function can be used. For scanning functions, all PC should be installed direct to the network/wifi printer. Disable all sharing for this printer for the group.
Sounds like a glitch in the memory has left a document there, unable to print. You'll need to clear it out by going into the Maintenance Mode. Maintenance Mode is not mentioned in your user's manual, because there are several functions available that can seriously disable the machine. All you have to do to be safe is follow these instructions to get into the mode, clear the memory, then get out without messing around with other functions. Press these keys in rapid succession:
Menu * (the star on the dialing keypad) 2 8 6 4
Do that whole sequence in 2 seconds or less, ignoring all the beeping the machine will assault you with. It's designed to not allow some to accidentally enter Maintenance Mode; if you wait for the beeping to stop, you'll fail, left in some part of the normal menus. When you succeed, the word MAINTENANCE will appear on the display, and all the lights will flash in unison. If that doesn't happen, just touch the STOP button and try again.
Once in maintenance Mode, touch 91 on the number pad. The display will say Initializing or something like that as it clears all the documents form the memory. Your programmed phone numbers and settings will not be affected. When it finishes it will go back to MAINTENANCE. Unplug the power for a few seconds, then plug it back in. The machine should be fine and ready to use.
If Function 91 doesn't work, you should try going back into MAINTENANCE and touch 01 instead. It will clear all memory back to the point it was when you first unboxed the machine. But I think 91 will take care of everything.
If you cleaned the scanner glass before the problem began, it sounds like you messed up the homing strip underneath the glass. The scanner is trying and trying to find its home position and it can't. There is no way to disable the scanner to use the other functions. This is the downside to All-in-One machines. If one function (most commonly the scanner) stops working the entire machine won't work. I own a Cartridge World ink refilling store and I always caution people against buying all-in-one machines for this reason. It sounds like you'll need to buy a new printer, unless your printer is magically still under warranty you could call HP and ask what they can do for you. They'll probably just recommend you buy a new machine anyway.
Scanner failure means that the scanner bulb is no longer working. There are a few things that can sometimes bring it back but it may be a permanent issue.
1) Make sure printer is directly into the wall and not a surge protector or power strip
2) Remove cartridges from printer
3) Unplug power from back of printer and wait 30 seconds
4) While printer is unplugged press the # and 6 keys and plug power cord in. Keep holding # and 6 until the printer has either powered off or it says semi-full reset
5) Go through initialization process - if it works great the issue with firmware is fixed. If not then the scanner bulb isn't functioning and you are looking at replacing the unit.
Try scanning from the Kodak AiO Home Center software. If that fails, you should get better feedback. Unfortunately, I have run into this when my ink is low. While it should not matter, is does. Check to see if you need to replace a cartridge. Good Luck. DigiChick.