I put a blank CD into the tray to record. It closed but sounded like it snapped shut hard. Then I couldn't get the disk to eject. I unplugged it for 30 seconds, plugged it back in. It did eject the disk, but the disk was cracked near the hole. I don't know if it was cracked before I put it in or not. When I tried to close the tray, it closed half way and stopped. I pushed it gently with my finger, it closed ok. Now it won't open at all. Help please
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