i have a blackberry 7290 HH . it was running smooth and one day i got an error on my HH and it shows reset. after i make the reset it wont start only the red LED light blinks. and when i try to reload the software it says the following error and stops. i have tried with the javaloader to wipe the software but it says unable to open port.
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The BlackBerry device is unable to complete the initialization process, the Device Error 365 Restart error occurs
To resolve this problem, you need to follow the steps below:
Attempt to run Application Loader. Application Loader will remove the BlackBerry Device Software (both the operating system and Java applications) completely and reload it.
I Hope it helped you.
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Practically speaking i spent 3 hours looking for your solution but nothing much even the BB intelectuals failed .Try these steps out it may resolve the issue and lets hope for the best .
This error : 373 : Device Error means that the Timers are corroupted
1. Remove the battery for at least 5 minute.
2. Make sure u have working SIM card, other wise remove the old SIM.
3.You should receive an Hour glass spinning. Give a few minutes, after that u will see a 507 message on the bb screen, (which means there is no app loaded on the bb)
4.If this dosent work
Use application loader to wipe handheld clean and reinstall base software but do backup your data
An unspecified error has occurred with an application on your Blackberry smartphone.
In BlackBerry Desktop Manager, run the BlackBerry Application Loader tool. Note: The following procedure will delete all data and applications from your BlackBerry smartphone.
Disconnect your Blackberry smartphone from your computer.
Open BlackBerry Desktop Manager.
Open BlackBerry Application Loader.
Reset your Blackberry smartphone.
Remove the battery cover.
Remove and reinsert the BlackBerry battery to reset the BlackBerry smartphone.
Replace the battery cover.
To perform a hard reset on a RIM 850 device, RIM 857 device, RIM 950 device, or RIM 957 device, insert the end of a paperclip inside the small hole on the back of the BlackBerry device.
When the LED indicator has turned on, reconnect the BlackBerry smartphone to the computer.
On the following screen you will see either USB:Unknown or USB:; click Next.
Select the required applications from the applications list and click Next. The firmware is loaded to your BlackBerry smartphone.
Warning: The following procedures will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the data on your BlackBerry smartphone before performing this procedure.
You can download desktop manager for free from Blackberry.com web site.
If you are able to get this to work, good luck, because I am unable to get the desktop manager to find the blackberry, nor is the USB port reading what the device is.
But you can give the desktop manager a try,and also download the software for your blackberry. I'd suggest you download the 4.3 version of the software and be sure it is in the language that you speak (they have several, look for ENG for english)