Question about Sears TGE MP3 Player

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Charge problems One of my mp3 players will only stay up for about 5 minutes and gets low bat. Have charged many hours in on position from usb. Other one won't charge enough to access it but does show up in explore when I plug it in. I don't see any way to replace the battery.....Gary

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  • jaqs Feb 10, 2008

    We also have trouble charging. It will only charge a few minutes and then stops charging.

  • dpg0966 Feb 13, 2008

    I have the same problem with the battery. Does anyone have an address as to where you can send back this tge mp3/video player

  • HonkityHank Feb 19, 2008

    I did find a site to report the problem and they will send you a new replacement which may or may not work either. These units obviously have lithium battery problems even when they are new.

    Site is:
    Address is:


    Brooklyn Navy


    Brooklyn NY


  • dpg0966 May 11, 2010

    the brand is a tge mp3/video player - mz111



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I purchased the MZ111/MZ112 also. It will not charge. I did find a website and phone number. I emailed them. No repsonse yet.
Phone 888-843-8434

Hope this is helpful!

Posted on Feb 14, 2008

  • meemaw1 Feb 14, 2008

    I just posted a comment concerning the MZ111/MZ112. The onformation is incorrect. As you will see the company is in China. TGE Group is the name not TGE Sfotware.

    The correct information is:

    Shenzhen Office.

    No. 23, The Third Industrial Park of Xia Village,
    Gongming, Baoan District, Shenzhen City,
    Guangdong, China
    ZIP: 518106
    TEL: +86-755-29941888
    FAX: +86-755-29941898

    Beijing Office

    B-22/23 Floor, Cyber Tower, No.2 ZhongGuanCun South Street, Haidi District, Beijing
    ZIP: 100086
    Tel: +86 (010)82511333
    Fax: +86 (010)82512333-8670

    International sales:

    technical support :



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Can you tell me the brand and the number so i can find a way to help you.

Posted on Feb 10, 2008


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Charging the Player
The player needs to be charged before it can be used and every time
the battery gets low. It takes approximately 2.5 hours to charge the
Player. Once fully charged, the Player lasts approximately 8 hours.
To charge the Player:
Remove the USB cover on the Player.
Connect the Player to the PC using the Flash Plug.
The Player will begin charging. The battery indicator should begin
to flash, alternating red and green.
Once the battery is fully charged, the indicator light will stay red.
Note: If this is the first time the Player is connected, wait until
Windows detects the Player and follow the prompts to install it.

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