Question about Sharp AR-507 Copier

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Can't install Hello, I'm trying to install our Sharp AR-507 printer on the network. I'm able to ping its IP, and I downloaded the PCL 5e drivers from Sharp. What installation settings should I be using? Nothing seems to work. They'll all install OK, but nothing prints. The only relevant information I get from the NIC page it spits out is the TCP/IP port number is 10001, which makes me think I should be installing as LPR and not RAW. Relatively new at printer installation though had success installing IP-networked printers before. Any help is appreciated. Thanks!

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Re: Can't install

If you can ping its IP, you have that part correct.
What you may be having is a firewall issue.
If your firewall protection is not allowing an exception for that IP address, you can ping the machine, yet the data being sent will be blocked.
I have seen this several times in setting up printers, you have to go into your firewall and set up an exception for the IP address on your firewall.
I suspect that is the issue. Not uncommon.

Posted on Jan 16, 2008

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