Question about Sharp AR-507 Copier

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Can't install Hello, I'm trying to install our Sharp AR-507 printer on the network. I'm able to ping its IP, and I downloaded the PCL 5e drivers from Sharp. What installation settings should I be using? Nothing seems to work. They'll all install OK, but nothing prints. The only relevant information I get from the NIC page it spits out is the TCP/IP port number is 10001, which makes me think I should be installing as LPR and not RAW. Relatively new at printer installation though had success installing IP-networked printers before. Any help is appreciated. Thanks!

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  • jbrons Jan 16, 2008

    Actually, I just discovered I was wrong about that. The only reason I could ping that IP is because it was assigned to another computer (the NIC stat sheet the printer spat out said "duplicate address" by the IP).

    Now that it has its own IP, I can no longer ping it.

    The AR-507 is a large-scale copier/printer, if that makes a difference. I've installed several networked printers before through the add printer XP function with little difficulty, so this one's frustrating.


  • jbrons Jan 16, 2008

    Have checked the cable and it works. The back of the printer had a green light on the ethernet port even with nothing plugged in. Plugging the cable in doesn't change the lights and the second LED does not light up either. The FD/Col light on the router is not lit either, which should just mean it's not a full duplex system.

  • jbrons Jan 16, 2008

    OK, I got it. The IP address conflict was causing problems. I assigned a unique IP address to it, and somehow it works now. It seems the key was assigning port 10001 to the Raw setting with the unique IP. I swear I'd done this before. Anyway, it works!



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If you can ping its IP, you have that part correct.
What you may be having is a firewall issue.
If your firewall protection is not allowing an exception for that IP address, you can ping the machine, yet the data being sent will be blocked.
I have seen this several times in setting up printers, you have to go into your firewall and set up an exception for the IP address on your firewall.
I suspect that is the issue. Not uncommon.

Posted on Jan 16, 2008

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  • Rick Kasper Jan 16, 2008

    Well have you checked the back of the machine where the Ethernet, cat5 or 6 cable that plugs into the machine. Are the green light and data lights on?

    and have you verified that the port you are plugging into are operational?

    And that the cable is good and not a crossover cable?

    Just some general thoughts.

  • Rick Kasper Jan 16, 2008

    Do you have a laptop to plug directly into the printer and see if that works?

    You have a dead connection for some reason.

    A laptop with a crossover cable directly connected would help to eliminate the network.

    Then you could work backwards.

  • Rick Kasper Jan 16, 2008

    Yeah, easy to over look. Good for you.



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