Question about RCA M4004 MP3 Player

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Burned out Screen

Well i just got mine on Christmas and by the thrid week my screen has burned out on it and i don't know what to do sure i let it rest for a mintue or a week. Also i was told that sometime that it doesn't have a good life span.

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  • pandayasha55 Sep 24, 2008

    I've had mine for 8 months and the screen just progressively faded to complete, pitch black.



    I updated the firmware, and now it just seems like the backlight burned out (as in, screen on its full brightness setting is still too dark to see in normal light if you don't squint at it.)



    I lost my warranty. :/ Well, actually, the paper molded over in my water-damaged storage room. I don't know if it's covered or if I can still get a new one~

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Send it back in to Audiovox... RCA's tech support. Go to the RCA website, and find the Opal series, and go to Contact Us. Mine quit working all together a few weeks back, and I just sent it in and got a brand new one in the mail a few weeks later. Just beware: their "24 hour" response time is b.s., i didn't get a reply for 2 weeks on email. I never got a response when I tried calling.

Good Luck

Posted on Feb 18, 2008

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Posted on Jan 02, 2017

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