Question about SanDisk Sansa e260 MP3 Player

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Display problems i got my sansa e260 a year ago, and im absolutely in love with it xD however i dropped it a few days ago (nothing much, just 2 feet or so onto carpet) and now there's something wrong with the display. The startup screen and main menu are extremely grainy, and don't even ASK about photo and video. i notice its mostly black backgrounds that are affected...theyve got tiny dark blue markings all over (like snow on a TV screen) also, its behaviour is sorta erratic: sometimes, when i press the power switch, it gets stuck on this white screen with colored vertical lines. i have to restart it several times to get it to work in such situations has this happened to anyone before? HELP!

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  • insanity990 Jan 17, 2008

    I'm sorry. What hole that says reset?

    The only reset I know is the pressing rec-button+keylock combo.

    Is there another one?

  • Anonymous Jan 18, 2008

    yeah well mine says that it my songs had to be subscribed, it froze, then i turn it on and it says Sandisk then it turns white. I know it's supposed to have a reset button but i dont know where its located



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  • 58 Answers

Try to reset the player at the hole that it says reset. I hope that can help.

Posted on Jan 17, 2008


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Refresh database

I think that there is viruses on it. Try to scan it and see what happened.

Feb 24, 2010 | SanDisk Sansa e260 MP3 Player

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Can't access files on Sansa e260

I had to install the update on to my labtop and finally it recognized it and updated....
Download Update if you haven't yet on a flash drive for the labtop definite 2.0 usb port... (

Apr 21, 2009 | SanDisk Sansa e260 MP3 Player

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Difference between the origional sansa and the sansa fuze?

the sansa fuze is the best to get because it is less prone to scrathes, glitches, problems with the screen,ect. the sansa fuze also comes with free rapsidy for roughly 15 days. the sansa e200 series has quite a few problems. the screen on mine is busted T_T, so i have to buy a fuze. My friend has a fuze and hes had i for 4 years. it still work great. just dont drop it from heights of over 40 feet and even then it will still probabilly work.

Best Of Luck Trying to find a sansa. P.S i wouldn't go with an ipod, they get brocken to easily trust me i would know.

Jan 12, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa 260


Switch your Sansa E260 to its Recovery Mode:

1. Make sure the player is powered off
2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface
3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button.
4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode"
5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above)
6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6.

Next, Apply the firmware for the E260 (your player should be connected to your PC at this time):

Step 1:
Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop":

Step 2:
Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred.

Step 3:
When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch

Step 4:
Power up your E260 and 90-99% of the time, it would boot up successfully.

Step 5:
Enjoy using your Sansa E260, just like I do. (I love this player)

sorry for so much writing it pays off read this to

) Unzip the downloaded zip file and extract the file pp5022.mi4

2) On your Rhapsody device, go to "Settings" -> "Mode" then select "Rhapsody"

3) With the data cable, plug the USB connector to the USB port on the PC, verify “Connected” is shown on the e200R display

4)On the PC, Check for device “Sansa e200 (E:)” under My Computer.
NOTE: the actual drive letter might be different

5) Drag and Drop pp5022.mi4 from your PC to the root folder of E: drive.
NOTE: Do NOT drop it to “Sansa e200R Rhapsody” device which is the MicroSD card slot

6) Unplug your Rhapsody device.

7) Your Rhapsody device will restart and perform a firmware upgrade and restart again.

When done, go to main menu “Settings” -> “Info” and verify the current version number.


Nov 13, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

My mp3 a sansa e260 player may have been corrupted and am told by the peaple a real help that i may need to format my device inasmuch as we have tried absolutely everything on their end.

To reformat:
There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

May 28, 2008 | SanDisk Audio Players & Recorders

1 Answer

White screen every time

have you tried to call sansa yet? its a pain and you have to go through a couple of people before getting someone who knows what they are doing, but a phone call or looking on their website might help?

good luck

Mar 13, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Display problems sansa e260

Not me. But i would call a repairman

Jan 15, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Mp3 Vid help!!!!!

did you use sansa media converter if yes probabli the converter doesnot recognise the vide so u need to converted to mpeg first the put it in the sansa media converter. hope it helps.

Jul 19, 2007 | SanDisk Sansa e260 MP3 Player

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